Veronika Stepanova

Veronika Stepanova Email and Phone Number

Web Editor, Customer Service Specialist @ PAA (Psychological Assessments Australia)
Sydney, NSW, AU
Veronika Stepanova's Location
Greater Sydney Area, Australia
About Veronika Stepanova

I am a motivated and committed individual with a strong career history in various roles across the private sector.Dedicated to delivering service excellence, I am experienced in liaising with internal and external stakeholders to achieve business goals. My key competencies include customer relations, project coordination, event management, secretarial and personal assistance, document management, financial processing, sales and marketing.My strong work ethic can be illustrated by my ability to effectively manage confidential issues and my commitment to comply with company policies.I seek to secure a challenging role in which I can apply my transferable skills and learnt new. I desire to succeed with an organisation that has strong values and encourages career growth.

Veronika Stepanova's Current Company Details
PAA (Psychological Assessments Australia)

Paa (Psychological Assessments Australia)

View
Web Editor, Customer Service Specialist
Sydney, NSW, AU
Website:
paa.com.au
Employees:
5
Veronika Stepanova Work Experience Details
  • Paa (Psychological Assessments Australia)
    Web Editor, Customer Service Specialist
    Paa (Psychological Assessments Australia)
    Sydney, Nsw, Au
  • Paa (Psychological Assessments Australia)
    Web Editor, Customer Service Specialist
    Paa (Psychological Assessments Australia) Apr 2018 - Present
    Jannali, New South Wales, Australia
  • Dyson
    Outbound Calls Officer
    Dyson Feb 2018 - May 2018
    Sydney, Australia
  • Bubba'S Foot
    Owner
    Bubba'S Foot Jan 2015 - Dec 2017
    Www.Bubbasfoot.Com.Au
    Bubba's Foot was born from my passion for Babywearing. Established in 2015 while I was a full time mum as an opportunity to be in contact with individuals other than mums from a local playgroup and to keep my brain sharp. I imported the best quality Babywearing related products from Europe to Australia and New Zealand. Coordinated sales, met and exceeded business targets. Managed financial control, profit and loss, budgets, prepared taxation documents. Implemented and managed business marketing campaigns through social media forums. Attended expos and conferences to build brand awareness.
  • Stock Spirits Group
    Czech To English Interpreter And Written Language Translator
    Stock Spirits Group Jun 2009 - Feb 2012
    District Plzen-City, Czech Republic
    Supporting a team of English-speaking Consultants/ Specialists as an interpreter in various one to one meetings, group presentations or interview situations. Provided top quality interpreting services in Company’s major transformation programme. Ensuring that not only the pure translated word was understood but also the hidden meanings in some of the conversations. Attended staff and clients meetings classified as “highly confidential” or “sensitive”. Ensured a high level of confidentiality, discretion and sensitivity. Handled working under pressure with top level professionalism. Interpreted and translated all information in target language in an accurate and timely manner. Translated agendas, meeting minutes, reports, technical manuals, company procedures and policies, presentations and other documents.
  • Covidien Ece, S.R.O.
    Project Coordinator
    Covidien Ece, S.R.O. Aug 2007 - Feb 2012
    Prague, The Capital, Czech Republic
    Coordinated successful admittance in public tenders. Provided timely project status updates to the Project Manager using Gantt charts. Prepared presentations, collated data and produced reports. Communicated, liaised with employees, prepared and led meetings between departments. Developed, updated and implemented company manuals and procedures. Worked in accordance with policies, procedures, employment legislation.
  • Covidien Ece, S.R.O.
    Office Manager / Personal Assistant
    Covidien Ece, S.R.O. May 2006 - Jul 2007
    Prague, The Capital, Czech Republic
    Functioned as PA to the Company Managing Director and Office Manager supporting his sales team. Responded to enquiries in person, over the phone and via email, screened and directed calls. Was the first point of contact in the Prague branch. Provided executive support and coordinated tasks including diary management and travel. Planned and managed events for company employees and customers. Attended staff meetings, prepared agendas, processed and distributed meeting minutes and reports.
  • Abcot Inn
    Receptionist / Function Manager
    Abcot Inn Oct 2004 - Mar 2006
    Sydney, Australia
    Delivered front line customer service, handled reservations and enquiries. Responded to complaints, resolved conflict in a timely, accurate manner. Financial transaction processing, coordinated accounts management, payments, banking and reconciliation. Conducted invoicing, purchase order processing, receipting and petty cash. Coordinated sales marketing and selling of accommodation packages. Oversaw functions management, ensured resources, timelines were met. Efficiently and effectively processed guest check in and check out.

Veronika Stepanova Skills

Social Media Entrepreneurship Public Relations Marketing Office Administration Invoicing Social Media Marketing Customer Service Speaking More Than One Language Strong Problem Solving Flawless Customer Support

Veronika Stepanova Education Details

  • Windsor Institute Of Commerce And Languages
    Windsor Institute Of Commerce And Languages
    Tourism And Travel Services Management

Frequently Asked Questions about Veronika Stepanova

What company does Veronika Stepanova work for?

Veronika Stepanova works for Paa (Psychological Assessments Australia)

What is Veronika Stepanova's role at the current company?

Veronika Stepanova's current role is Web Editor, Customer Service Specialist.

What schools did Veronika Stepanova attend?

Veronika Stepanova attended Windsor Institute Of Commerce And Languages.

What skills is Veronika Stepanova known for?

Veronika Stepanova has skills like Social Media, Entrepreneurship, Public Relations, Marketing, Office Administration, Invoicing, Social Media Marketing, Customer Service, Speaking More Than One Language, Strong Problem Solving, Flawless Customer Support.

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