• Data project to digitalize automotive factory supply chain processes, resulting in a 4x faster decision-making process and cost reduction in the millions.• Successfully applied agile methodology to execute 10 supply chain processes, collaborating with business, design, and engineering teams.• Achieved a triple-digit user base with daily usage, transforming manual processes into a cutting-edge SaaS B2B product.#dataproject #digitalization #automatisation*-•

• Orchestrated the product strategy for a cybersecurity product, achieving a 40% increase in users and a 3x improvement in data scanning quality.• Automated key functionalities on the main insurance platform, leading to business scaling.• Implemented a user-focused scalable product development approach and facilitated team self-onboarding for the cybersecurity product.

• Took over the engineering team, implementing agile processes that improved development speed and customer reach.• Delivered projects with quality, including a new user interface, key features, and improved channel functionalities.• Managed up to 7 complex projects simultaneously, prioritizing maintenance and proposing continuous product improvements.

• Definition of user personas, identify their main problems, and the ones that make the roadmap • Delivery of user experience on the website and mobile application (Android & iOS).

• Improved flight result loading time from 40s to 3s, reducing manual interactions from 40% to 18%.• Scaled from a handful to 390 active customers, with monthly bookings increasing from 21 to 5000.• Launched 4 additional flight providers, oversaw end-to-end roadmap creation, and delivered innovative solutions to reduce booking failures.

• Maximise the commercial value of the LCC product.• Met the needs of all OdigeO brands and markets with competitive low-cost flight content.• Ensured complete customer satisfaction with the product.• Contributed to various internal projects.• Managed supplier relations.• Key partner in optimising payments to suppliers.

• I was promoted to this role where I had the opportunity to understand customer needs, link them to company objectives and deal with their requirements.• Acquired a solid knowledge and understanding of a customer's brand and products by maintaining a close relationship with them.• Involved in the day-to-day management of customers.• Responded to customer concerns and ensured problems were resolved quickly.• Maintained contact with customers by providing regular updates.• Oversaw existing campaigns to develop key accounts.

• Part of a dynamic operational team where it was essential to juggle several tasks and keep a close eye on customer performance. • Monitor customer performance in order to alert internally or externally to any changes in performance • Report problems to customers before they were even aware of them.

The project was to create an online magazine on an at the time recent event. I was responsible for css file, design of home and contributors page layout, applying slimbox to view larger images in article pages and test it in various browsers.