HELPDESK governance member for BEL account, food worldwide leader, working as PS backup & KM : Helpdesk is involved in:- Many business applications - Office softwares- Incident's resolution of printers, network, hardware & software, users' accounts administration- Production Supervision back-up: * Production figures reports * Technical Committes leadership as Helpline * Day to day team co-management * Team planning- Knowledge management for the account : * process and procedures redaction, approval * animation of life's cycle of documentation * communication around Knowledge Management

More than 40 booths welcoming goods' growers or short circuits, animations for young and everyone, more than 2,500 visitors last year. At the heart of Product quality & Friendliness !

HELPDESK technician for BEL account, global leader for cheese into portions (11 400 users worldwide, more than 50 business applications):- diagnostic and resolution of incidents Microsoft Office, Lotus, Business applications for end users- accounts creation...

Contents writing, either from Internet, Intranet and e-newsletter.Production of white papers ( Minutes of colloquium, company statements...)

Employee, External and Corporate Communications for a key manufacturing site of Sanofi Pasteur, Leader in its industry. Val de Reuil site is the first global producer of Influenza and global distribution center for the group.

founder, computing assistance at biloba à votre service, focused on elderly people

crisis communication and corporate classical tasks... very involved and highly busy during Fukushima nightmare

Isitek était une jeune Entreprise Innovante au service du maintien à domicile des Personnes Vulnérables et de leurs aidants. Isitek a été lauréat du Concours 2008 de l'Entreprise Innovante des Yvelines et « Coup de cœur du Jury » du Concours Européen de l’Entreprise Innovante. Isitek a développé la solution Angelis® (système de veille et d’alerte non intrusif pour veiller sur la personne vulnérable à son domicile et pour aider et coordonner les aidants). Cette approche innovante s’appuyait sur la technologie non-intrusive de Téléveillance® (veille à distance), développée par l’entreprise, pour fournir un environnement domestique plus sûr et capable de détecter les situations à risques les plus fréquentes (chutes, dénutrition, déshydratation, non-suivi des prescriptions médicamenteuses, isolement…).Isitek was an innovative early stage company whose mission was to help vulnerable people and their carers. Isitek won the 2008 Yvelines’ Innovative Company Prize and received the "Special Prize of the Jury" at the European Innovative Company Contest.Isitek has developed Angelis® (a non-intrusive monitoring and warning system that looks after vulnerable people in their own home and helps and coordinate their carers activity). This innovative approach relied on a non-intrusive Televeillance ® technology (telecare), developed by the company, to provide a more secure home environment, to detect the most risky situations (falls, malnutrition, dehydration, non compliance with the taking of prescribed drugs, social isolation ...).