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- Spearheading end-to-end workflow optimization initiative, driving 50% reduction in manual tasks and projecting 520 hours of annual time savings, enhancing team productivity and operational efficiency- Accelerating digital transformation of legacy system by building a customized pipeline in NetSuite and Salesforce to consolidate 15,000 digital assets across multiple platforms- Working closely with the sponsor to prioritize product features, plan sprints & backlog, creating product roadmap in JIRA- Collaborating cross-functionally with back-end teams to ensure seamless data integration with the existing JavaScript and Node.js environment, targeting a 25% reduction in development time

San Francisco, California, United States

- Conducted 4 key stakeholders interviews to identify pain points and achieved annual savings of 9,000 by optimizing Asana, previously heavily underutilized- Applied SCRUM to direct the development of optimization solution, successfully achieved a 50% decrease of manual processing in event and project management processes- Led the data analytics team to identify topic trends and interest to increase event attendance rate by 30%

- Managed day-to-day operations and supported strategic planning and implementation, improving organizational efficiency and effectiveness- Built a cross-functional relationships with the sales team and data analytics team to better understand students' interest in international university programs- Periodically updated the academy's student database of more than 10,000 records using Excel and Python

San Jose, California, United States

- Delivered a 80% data optimization through the resolution of data conflicts and consolidation of information into a single system- Led the automation of data cleaning processes using Python for over 27,000 drawing files- Implemented data governance standards and practices to maintain the integrity of database operations using SQL Server Management Studio

- Solved end users' hardware and software problems using the ticketing system Snow for ServiceNow- Collaborated with other IT teams on networking and operation security project- Maintained upkeep of computers, technological equipment, and 50 printers in the city's network- Assisted various high priority personnel and executives under time pressure

- Tutored students on a wide range of assignments e.g: coding projects in Python, C++ and Java- Followed the computer science professors' curriculum materials to better support student learning and success- Helped students with problem solving and critical thinking practice to improve in programming classes- Maintained the working order of the hardware and software in the lab

Bachelor'S Degree, Management Information Systems, General

Associate Of Science - As, Social Sciences