My job revolves around constant interaction with people. It all began when I started helping my family sell sugar cane juice at night markets at the age of 10. Despite my initial shyness, I gradually overcame my fear and began to enjoy engaging with diverse individuals. The interactions developed my curiosity about how people think and what decisions they would make.I love listening to customers to understand their needs and thoughts. To facilitate efficient order management and timely fulfillment, I initiated the creation and optimization of tailored customer files. These files serve as repositories for up-to-date customer data. Actively engaging with customers, I ensured that their unique requirements were well-organized within the data.In my diverse career, encompassing roles as an account receivable analyst, customer service officer, logistics executive, and product development executive, I have enjoyed every position. While the challenges of being a newcomer in product development were undeniable, I am thankful for myself for having the courage to explore different job scopes and work in companies of varying sizes. These experiences have provided invaluable hands-on experience, resulting in the following outcomes:• Achieved 15% sales order increase through enhanced customer satisfaction.• Resolved 25% of complaints by skillfully rescheduling deliveries, turning frustrated customers into satisfied ones.• Collaborated effectively with cross-departmental teams to achieve targeted outcomes.• Thrived in multicultural environments, with experience in German and Japanese manufacturing, working with diverse teams and customers from various backgrounds.After reflecting on my aspirations, I boldly transitioned into the role of a travel blogger, resigning from my customer service officer position. However, I discovered that the reality of being a travel blogger didn't align with my expectations. It was during this time that I wholeheartedly embraced the most important role of all - being a mother to my little boy at home.I relish meeting new people and learning from diverse perspectives. Let's connect on LinkedIn for insightful conversations about customer interactions or travel experiences.Professional Skillset:Customer Relationship Management | Communication | Organization Skills | Problem-Solving | Project Management | Multicultural Teamwork