Vertha Nestoridi Email & Phone Number

Athens, Attiki, Greece

Clarke Energy, a Rehlko Company, is a global business specialising in the engineering, installation and long-term maintenance of distributed energy solutions. Also, Clarke Energy is the authorised distributor and service provider for INNIO Jenbacher gas engines in Greece. Company’s specialism is gas engine power stations and combined heat and power technology. My mission as an administrative secretary is to support the organization at all levels of management and ensure the smooth operation of all offices. Some of my achievements so far are:▪ Distribute office and business mail.▪ Order supplies and coordinate office activities.▪ Making arrangements for transportation, reservations and living accommodation for field technicians.▪ Arranging commercial shipments from/to customers. ▪ Researching and monitoring latest updates on energy market.▪ Prepare expense and market reports with attention to detail.▪ Prepare conferences (marketing material) and other assigned events. ▪ Highly capable of interacting professionally with visitors, clients and associates.

Athens, Attiki, Greece

I.KTEO Amfitheas is a Private Vehicle Inspection Center providing high quality services to his customers through memorable and customized experience. My mission as a member of an awarded Customer Experience Team (2018) is to deliver exceptional customer service. Some of my achievements so far are:▪ Greeting and welcoming customers and providing them with a positive first impression of the company.▪ Providing multichannel communication focusing on customer excellence.▪ Handling customers' complaints with positive attitude via phone, email, mail, live chat or social media and providing appropriate solutions/ alternatives.▪ Enhancing customer engagement and improving customer experience using digital marketing skills.▪ Manage all transactions with customers, receiving payments and issuing receipts/ invoices accurately and efficiently.▪ Schedule and coordinate customers' appointments, maintain database with attention to detail.▪ Keeping company data records in compliance with rules and regulations.

Athens, Nea Smyrni

Social Protection Center for the Elderly is a Community Day- Center aiming at keeping elderly socially active and indentifing their psychosocial needs. My mission was to ensure that the Center funtions properly and coordinate all activities. My key responsibilities were to:▪ Organise, coordinate and implement educational / recreational activities and tasks for the eldery.▪ Participate in ”Help at Home” program and process welfare payments.▪ Conduct individual sessions with eldery in order to identify their needs and provide supportive counseling.

Athens, Palaio Faliro

•Secretarial support and customers’ service, business correspondence•Schedule and coordinate appointments, maintain databases

Diploma In Business Digital Marketing (Iff) / Workshop, Digital Marketing

Digital Marketing & Strategy, Website Optimization & SEO, Content Marketing & Branding, Google Analytics, Email Marketing.

Bachelor'S Degree, Department Of Social Work, 7,18

Expression and Communication Techniques in Group Social Work , The Social Worker's Self Awareness, Social Welfare programs, Casework.

Scholarship- Erasmus- Socrates Program, “Psychosocial Rehabilitation Of People With Psychiatric Disorders” Project