Vertika Agarwal Email & Phone Number
@credit-suisse.com
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Who is Vertika Agarwal? Overview
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Vertika Agarwal is listed as Managing Director at UBS, a company with 28 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at credit-suisse.com and a matched LinkedIn profile for Vertika Agarwal.
Vertika Agarwal previously worked as Director at Credit Suisse and Vice President at Credit Suisse. Vertika Agarwal holds Msc, Organic Chemistry from Hemwati Nandan Bahuguna Garhwal University.
Email format at UBS
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AeroLeads found 1 current-domain work email signal for Vertika Agarwal. Compare company email patterns before reaching out.
About Vertika Agarwal
- Decisive, action-oriented and result focused professional offering 23 years of extensive experience as an IT Professional with expertise in strategic planning, Leadership roles, IT road maps, large global program spanning across technologies. Key experience areas include Service delivery, Business Development, Project planning, Consulting, Pre-sales, Contract Negotiations, Process Re-engineering, Customer Service, Client Relationship Management, Business Process Management and End-to-end product requirements- Lead virtual team of 650+ cross functional resources (Engineering, Testing, Business Analysts, Architects, Operations, planning, Network) in coordination with functional heads- Innovative professional with proven ability to identify, analyze, and solve problems aiming to increase customer satisfaction and control costs- Persuasive communicator with exceptional people management skills and ability to work with people across geographies and cultures at any level within business and management; Tendency to thrive in dynamic and fluid environments while remaining pragmatic and focused; Highly ethical, trustworthy and discreet- Comprehensive experience in defining, managing & delivering complex business transformation programs, Application support & Maintenance projects, Software development and conversion projects using onsite-offshore execution model- Have been actively involved in roll out of RCOM transformation (FLAG, VANCO & YIPES), Customer Communication Management, New SMSC (Acision), ODS for CDMA, GSM & RTL as Business Analyst & Program Manager- Committed, energetic, initiative oriented and value accretive consistent performance over years- Handled Large Strategic Projects and won appreciation from Sr. Management for successful execution- Adept in end-to-end development of software services from requirement analysis to system study, designing, coding, testing, deployment and production rollout using standard delivery processes (Agile, & Waterfall model) and excellent skills in eliciting, disseminating and enforcing best practices
Listed skills include Team Management, Business Planning, Crm, Sdlc, and 33 others.
Vertika Agarwal's current company
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Vertika Agarwal work experience
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Director
Current
Vice President
Regional Service Delivery Manager
Manage program contractual requirements on a month on month basis Meet revenue targets quarter on quarter Contain project cost & initiate automation to meet gross margin targets for every quarter Ensure customer satisfaction targets and minimise escalations Maintain project metrices and generate weekly/ monthly and quarterly reports Initiate &.
Project Manager
- Efficiently and productively executed all the projects undertaken
- Delivered the baseline OSS BSS platform for RGCOM Data services
- Created a new platform for creation of Unified conferencing services for subscribers globally
- Re-engineered the release management process to reduce CR delivery time from 6 to 4 months
- Defined guidelines for performing UAT and cleared the backlog in UAT accumulated over a period of 1 year
Process Manager
- Client Interface & Work Flow Management
- Handled end-to-end roll out of new products or services launched by RCOM (Project transitioning & implementation)
- Responsible for Customer Satisfaction survey post launch and gap analysis
- Designed and planned case study and scenarios for the training
- Accountable for Process mapping, automation and streamlining of major processes
- Performed Manpower Allocation and Infrastructural Mapping
Team Lead For 2
Handling walk-in customersManaging a team of 8 Sales ExecutivesBuilding Relationship between ICICI and the Dealers.Organising Activities like team motivation and drive to achieve targets.My Specific Contributions:Achieved all time highest target of 50 lakhs in the month of march
Sr. Customer Service Representative
Call taking (Arranging appointments for the customers with the Engineers, attending to the inquiries, receiving call from the customer end.)Monitoring new team members.Budding with new team members to bring them up to learning curves.Conducting team meetings. Call monitoringAttended Voice and Accent neutralization course of 15 days.Customer Service.
Office Manager & Web Designer
Designing Wed Site LayoutManaging entire back office work.AGE Computers
Office In Charge
Handling Walkin inquiriesMaintaining daily AttendanceMaintaining salary records
Vertika Agarwal education
Frequently asked questions about Vertika Agarwal
Quick answers generated from the profile data available on this page.
What company does Vertika Agarwal work for?
Vertika Agarwal works for UBS.
What is Vertika Agarwal's role at UBS?
Vertika Agarwal is listed as Managing Director at UBS.
What is Vertika Agarwal's email address?
AeroLeads has found 1 work email signal at @credit-suisse.com for Vertika Agarwal at UBS.
Where is Vertika Agarwal based?
Vertika Agarwal is based in Pune, Maharashtra, India while working with UBS.
What companies has Vertika Agarwal worked for?
Vertika Agarwal has worked for Ubs, Credit Suisse, Union Bank Of Switzerland, Wipro Infotech, and Reliance Tech Services.
Who are Vertika Agarwal's colleagues at UBS?
Vertika Agarwal's colleagues at UBS include Flloyd Rewa and Ethan Harro.
How can I contact Vertika Agarwal?
You can use AeroLeads to view verified contact signals for Vertika Agarwal at UBS, including work email, phone, and LinkedIn data when available.
What schools did Vertika Agarwal attend?
Vertika Agarwal holds Msc, Organic Chemistry from Hemwati Nandan Bahuguna Garhwal University.
What skills is Vertika Agarwal known for?
Vertika Agarwal is listed with skills including Team Management, Business Planning, Crm, Sdlc, Project Management, Telecommunications, Talent Management, and Business Process.
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