Vera Yakovleva Email & Phone Number

Currently, working in the healthcare industry as a Certified Pharmacy Technician in an in-patient hospital pharmacy. I am a seasoned professional with a diverse background, I have thrived in the retail and customer service industry for over a decade. My passion for technology has led me to excel as a Geek Squad Technical Support Specialist, assisting in troubleshooting customer IT concerns. Beyond that, I have over 10 years of experience as a compassionate caregiver, working with developmentally disabled adults and individuals facing mobility challenges. Additionally, my expertise extends to over 8 years in hospital pharmacy as a Certified Pharmacy Technician, my skillset encompasses a wide range, including Non-Sterile and Sterile IV compounding, including Sterile HD-IV compounding, Medication Reconciliation, and adept use of EPIC Systems (specifically Willow), PYXIS ES, Ipack for medication packaging, Carousels for medication storage, and Amerisource and Cardinal for medication supply management. I am driven by a commitment to excellence and eager to contribute my expertise in providing quality service and support in any professional setting. My Geek Squad background has taught me to never stop learning. My unwavering commitment and passion drive me to stay at the forefront of technology. I am eager to learn new things and embrace the challenges that come along the way. Embracing change and mastering new concepts has earned me the reputation of a Superuser in my Pharmacy Department. I am the go-to person in my department, troubleshooting departmental issues and finding innovative solutions. I am responsible for training staff on new concepts and changes in systems. I take pride in being a dependable team member, consistently supporting my coworkers, and fostering a collaborative work environment. I have a Bachelor's in Healthcare Business Administration, adding another layer to my skill set and making me an even more valuable employee. My unique blend of skills, problem-solving mindset, and constant desire for knowledge allow me to bring significant impact to any endeavor I undertake. I am excited about new opportunities and eager to contribute my expertise in providing top-notch service and support in any professional setting. Let us connect and explore how I can be an asset to your team.

Listed skills include Customer Satisfaction, Customer Service, Customer Experience, Retail, and 46 others.