Victor Ezequiel Sanchez Email & Phone Number

Calabasas, California, United States

United States

Review requisitions and MRP output.Plan, schedule and monitor the movement of materials Review and update material forecast and production cycleObtain product or service information (price, availability, delivery) from vendorsOrder, reschedule and cancel materials Create purchase orders, work ordersMaintain procurement recordsGenerate reports and summary of data for executives and directorsERP/MRP System - J.D. Edwards

Calabasas, California

Answers calls, emails, and faxes in a professional, timely and appropriate manner.• Respond to customer inquiries• Research required information using available resources• Enter customer information• Process customer orders (Order entry)• Identify and escalate priority issues• Route calls, emails and faxes to appropriate resource• Follow up customer calls, emails when necessary• Effectively investigate/escalate and resolve customer complaints and issues• Use… Show more Answers calls, emails, and faxes in a professional, timely and appropriate manner.• Respond to customer inquiries• Research required information using available resources• Enter customer information• Process customer orders (Order entry)• Identify and escalate priority issues• Route calls, emails and faxes to appropriate resource• Follow up customer calls, emails when necessary• Effectively investigate/escalate and resolve customer complaints and issues• Use of multiple internet based websites Customer Web Portals, JDE Show less

West Hollywood, California

Booking schedules for dog owners · Creating, Recreating, and cancelling schedules depending on the owner's request · Reaching out to owners in regards to their schedules · Making sure specific instructions are followed when booking their schedules. · Using our ping tool to reach out to walkers within a certain mile radius or individually · Screening walkers before assigning them to a schedule · Communicate with owner/walker through Zendesk,… Show more Booking schedules for dog owners · Creating, Recreating, and cancelling schedules depending on the owner's request · Reaching out to owners in regards to their schedules · Making sure specific instructions are followed when booking their schedules. · Using our ping tool to reach out to walkers within a certain mile radius or individually · Screening walkers before assigning them to a schedule · Communicate with owner/walker through Zendesk, CRM, and SendHub · Making sure the schedules are booked in a timely manner and letting owners know when we are not able to find a walker for their pup. · Checking is their payment information is on file before booking any walk · Reviewing if there are duplicate accounts for fraud · Making sure duplicate schedules get cancelled so the owner is not double booked. · The scheduling types include: same day walks, grooming, recurring, sittings and boardings. · Trained new employees in all departments of dispatch (Same day, future, recurring, and overnight schedules) · Created covers for missed walks or changes in walker schedules. Show less

Chatsworth

Deal with returns from customers and wholesalersProvide excellent customer service and assistance on purchasesReport on returns and reason for those returnsTechnical assistance on issues faced by customersProvide warranty information Marketplaces work with include ; Ebay, Amazon, Newegg, Groupon, Rakuten, and WholesalersKeep records for accounting on items refunded, replaced, and creditedData entry to keep records for management useTaking and transferring calls… Show more Deal with returns from customers and wholesalersProvide excellent customer service and assistance on purchasesReport on returns and reason for those returnsTechnical assistance on issues faced by customersProvide warranty information Marketplaces work with include ; Ebay, Amazon, Newegg, Groupon, Rakuten, and WholesalersKeep records for accounting on items refunded, replaced, and creditedData entry to keep records for management useTaking and transferring calls to proper departmentsDaily use of Microsoft Office (Excel, Outlook, Word)Shipping systems used ; Shipstation, Shipworks, and Selleractive Show less