• Leading and developing a team of managers and supervisors with common values, and purposeful performance objectives for a growing organization• Continuously improving existing processes and implementing processes that introduce new capabilities in the realm of administration, IT, supply chain, legal and HR• Tracking project progress against milestones, identifying issues to assess performance and come up with solutions to support growth objectives• Implementing scalable processes… Show more • Leading and developing a team of managers and supervisors with common values, and purposeful performance objectives for a growing organization• Continuously improving existing processes and implementing processes that introduce new capabilities in the realm of administration, IT, supply chain, legal and HR• Tracking project progress against milestones, identifying issues to assess performance and come up with solutions to support growth objectives• Implementing scalable processes and systems and collaborating with other functions (finance, sales, tech) to ensure business needs are met and a seamless customer experience is provided Show less

* building, maintaining and supporting a growing business by introducing and managing positive change to achieve organisational objectives* US business expansion and new website project management along with oversight of supply chain, partnerships, and workflow* introducing financial planning and forecasting for budgeting and cash flow management purposes to support decision-making and assess business performance

* Heading the organizational effort to prepare the company for rapid expansion by analyzing, structuring and implementing systems, processes and resources. Introduced project management software and digital communication channel to manage workload, track project status and report information.* Implementing a production order management system to organize records, enable communication real-time and integrate production with logistics and accounting.* Introducing tools for project… Show more * Heading the organizational effort to prepare the company for rapid expansion by analyzing, structuring and implementing systems, processes and resources. Introduced project management software and digital communication channel to manage workload, track project status and report information.* Implementing a production order management system to organize records, enable communication real-time and integrate production with logistics and accounting.* Introducing tools for project progress billing as well as procurement planning.* Managing and overseeing workflow to enable smooth daily office operation. Show less

* Spearheaded the distribution business of the company in North America with full accountability over sales, marketing, administration, finance, vendor relations, warehousing and inventory, and human resources* Recognized for expanding local operations, market share, increasing revenue and improving bottom line by growing the retail network in North America. * Achieved an average of 20% annual gross revenue increase through introducing volume contracts and improved customer service in a… Show more * Spearheaded the distribution business of the company in North America with full accountability over sales, marketing, administration, finance, vendor relations, warehousing and inventory, and human resources* Recognized for expanding local operations, market share, increasing revenue and improving bottom line by growing the retail network in North America. * Achieved an average of 20% annual gross revenue increase through introducing volume contracts and improved customer service in a targeted manner * Expanded local operations to multiple strategic locations in North America including New York, Toronto and Los Angeles. Managed the hiring, training and oversight of a sales team to develop key accounts and markets* Introduced processes and policies for the region resulting in better planning, more stable performance, improved reporting and accountability* Addressed single customer account dependency by expanding portfolio to include 15 new accounts and new market entries, diversifying revenue sources* Led service improvement initiatives including refreshed service standards, increased customer support and branding & marketing efforts* Introduced changes and efficiencies to order fulfilment by improving local inventory and order management service levels which decreased order fulfilment time from one week to 2 days Show less

* Brought in to lead the complete operational turnaround of the company facing growth challenges such as inefficient processes and systems, lack of resources and know-how* Directed all business activities with full accountability over sales, marketing, customer service, production, supply chain, human resources. office management and finance* Recognized for transforming a 15 people organization into a 150 people business* Translated the vision of the owner into a strategic plan with… Show more * Brought in to lead the complete operational turnaround of the company facing growth challenges such as inefficient processes and systems, lack of resources and know-how* Directed all business activities with full accountability over sales, marketing, customer service, production, supply chain, human resources. office management and finance* Recognized for transforming a 15 people organization into a 150 people business* Translated the vision of the owner into a strategic plan with short-term, mid-term and long-term goals for all levels in the company to achieve 30% YOY growth and profitability goals* Gave strategic drive and improved goal setting and direction by implementing performance metrics for key processes and company management* Raised employee retention rates by more than 50% over a 5-year period by improving office environment, introducing benefit packages, implementing tiered-interview system, minimum of 2 team outings per year and regular performance reviews* Lead the initiative to introduce budgeting to departments, teams and projects to manage and control cost and make ROI-based investment decisions* Improved management reporting by introducing systems, procedures and communication between departments and people to create transparency and to enable better decision-making and give a better sense of direction* Played a key role in the implementation of an ERP system by defining selection criteria, business needs, forming a dedicated in-house team, managing and supervising their work to meet business needs and objectives Show less

Head internal business process modeling project;Assist consultants with research and market reports.