Michael Vessa, Mba Email & Phone Number

Rochester, New York Metropolitan Area

Driving revenue growth and operational efficiency through market analysis, service optimization, and client engagement strategies. I focus on contract renegotiations, upselling, and introducing automation and premium services to boost our profitability and reduce costs, ensuring sustainable business growth.

Rochester, New York, United States

• Completed large data analysis projects by collaborating with partners with agreements and referral partners. Acted as a key point of contact for all VAR questions and issues internally. Developed ROE documents for VAR.
• Won Egnyte Rookie of the Year 2023 at SKO.
• Helped stabilize VAR Reseller program resulting in easier channel interactions and 50% more deals.
• Built quotes and approved discounting for Channel Reseller reps.
• Trained team on how to engage with the channel leading to 100% quicker time to close in sales funnel.
• Assisted new representatives with calls, helping them with completing the process.

Rochester, New York Area

• Served as channel manager to 250+ VAR and reseller partners in United States, EMEA, and Caribbean. Handled sales process with reseller from prospect to after sale questions and satisfaction issues.
• Exceeded sales quotas, achieving 103% of quota in 2018 and 97% in 2019 demonstrating consistent high performance.
• Formed strategic partnerships with Global and National Avaya, Cisco, Zoom, MS Teams, and Mitel resellers driving the development of robust reporting solutions tailored to customer’s needs.
• Collaborated with the top 10 Nationwide Telecom reseller partners and closed $500K in new business every year.
• Conducted solution demos, generated quotes, and conducted customer product and support calls ensuring seamless experience and fostering client satisfaction.

Rochester NY

• Built new territory and expanded reseller footprint with new VARs and MSPs. Focused, organized, closed loop process, yielding new business monthly.
• Achieved outstanding performance, ranking in top 10% of company with a 105% YTD for 2014.
• Employed a collaborative sales methodology, yielding 10 new LARGE VARs signed in 2014.
• Effectively marketed and sold a comprehensive suite of services including Help Desk and NOC, Services, Endpoint Management, MPLS, Secure Wi-Fi and Cloud, demonstrating versatility and expertise across diverse product.

Rochester, New York

• CentriLogic is a trusted provider of global data center solutions that delivers enterprise-class hosting, cloud computing, and managed services to organizations that gain advantage by outsourcing their hosting.
• Software-as-a-Service (SaaS) capabilities
• International data or cross-border computing requirements
• Strict security compliance
• Reduced operating costs and efficiency
• Scalability to meet evolving and highly variable IT requirements

• SharePoint Business Development Manager:Responsible for building sales from the ground up in LPA’s SharePoint consulting practice.
• Took our organization from, a new to the market Microsoft SharePoint Consultancy, to more than a half million dollar practice in 2010
• Sourced new sales opportunities from Quarterly Marketing and Sales seminars conducted to build out company sales pipeline.
• Worked long sales cycle opportunities to close business and get continued add on services for local organizations in the Western NY geography.
• Partnered with other local organizations to share opportunities which added to additional business for company in 2011.
• IBM Cognos Sales Certified.

• Supported sales representatives in configuring and selling multi-million dollar hardware, storage, software and support packages.
• Sold Hardware, storage and services directly ranging from $5,000 to $50,000 to customers
• Drafted multi page contracts for field sales for closing sales deals.
• Assisted in sales forecasting on a quarterly basis on an account by account level
• Worked as liaison to 5 Field reps and performed various activities from Pre-sale to post –sale to help 5 Field Reps close big deals.
• Created and maintained a customer database to track product installs, sales and other business critical data which helped target new and reoccurring business opportunities.

• Won New Business Leader Award for May 2006 and March 2007 for $55,070 and $80,765 in new business
• Increased sales revenue by 120% with national food purveyor, through building new business relationships and presenting new low cost high-revenue generating solutions, resulting in 38 new business accounts opened in.
• Helped reverse negative sales for single unit restaurants through low cost, innovative marketing techniques which assisted in driving new traffic into their stores.
• Developed and facilitated customer plant tours and product samplings to secure new business or penetrated business.
• Assisted customer with all details in opening and continuing operations of new restaurant location which allowed company to become prime vendor in account.
• Draft, design and deliver eye appealing menus to customers needing a new direction for their restaurant leading to increased loyalty to Sysco Corporation.

• Supervised, coached and trained a team of 23 customer service / sales representatives that exceeded sales quotas 8 out of 10 months. Handled all escalated customer satisfaction issues in an inbound, highly intensive.
• Generated marketing programs that motivated employees and fostered increased levels of performance resulting in a 30% increase in sales.
• Improved overall productivity by 150% through the launch of extended incentive programs.
• Motivated teams and encouraged optimum productivity by developing team and intra-departmental contests

• Supported sales representatives in configuring and selling multi-million dollar hardware, storage, software and support packages.
• Drafted multi page contracts for field sales for closing sales deals.
• Assisted in sales forecasting on a quarterly basis on an account by account level
• Worked as liaison to 5 Field reps and performed various activities from Pre-sale to post –sale to help 5 Field Reps close big deals.
• Created and maintained a customer database to track product installs, sales and other business critical data which helped target new and reoccurring business opportunities.

Mba, Information Technology

Ba, Business Administration

Activities and Societies: Marketing Club, Sigma Alpha Mu Fraternity

Regents Diploma, Accounting