Victoria Fulton Email and Phone Number

Reporting to the Chairman of the Emergency Department to create and implement strategies focused on improving operational and financial efficiency.• Managed the transition from hand-written paper scheduling to the Amion cloud-based digital scheduling platform, specialized for medical staffing.• Oversee all emergency medical staffing including physicians, physician assistants, and advanced practice nurses. • Developed a comprehensive payroll spreadsheet with formulas to auto-calculate applicable fields, now the department standard.• Ensure the completion and accuracy of monthly financial spreadsheets and convert them to an uploadable format for submission to ADP.

Continued data quality review and reporting improvement efforts.• Reviewed Salesforce account cases concerning newly created and duplicate accounts.• Sorted through thousands of data entries that did not comply with the account information hierarchy policy.• Performed external company research to provide extra details on partners and clients.

Reported to the Senior Manager of Operations to streamline the implementation, analysis, and utilization of customer data in Salesforce to ensure accurate and efficient reporting. Jan 2024 – Apr 2024• Created templates and folder structures for cleaner and more efficient reporting in Salesforce.• Implemented standardized Salesforce list views for increased functionality and improved data management.• Utilized Salesforce Data Loader to mass update out-of-date records.• Documented and distributed these improvements as guides for internal teams.• Presented these improvements to the entire department.• Utilized Dataloader to mass update out-of-date records.

Election Judge, Cook County Board of Elections, Chicago, IL Feb 2020 - March 2020 • Selected to serve as a High School Election Judge for the 2020 presidential primary election. • Attended training sessions to master and be able to assist over 1,500 voters with the newly technologically integrated voting interface. • Extracted & processed data from polling machines to be reported back to the Board of Elections.