Van Gonzalez
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Van Gonzalez Email & Phone Number

Training Coordinator and Customer Care Specialist at Prudent Publishing
Location: New York City Metropolitan Area, United States, United States 5 work roles 1 school
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Current company
Role
Training Coordinator and Customer Care Specialist
Location
New York City Metropolitan Area, United States, United States
Company size

Who is Van Gonzalez? Overview

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Quick answer

Van Gonzalez is listed as Training Coordinator and Customer Care Specialist at Prudent Publishing, a company with 113 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Van Gonzalez.

Van Gonzalez previously worked as Training Coordinator & Customer Care Specialist at Prudent Publishing and Computer Technician at Staples. Van Gonzalez holds Information Systems from United States Army Schools & Centers.

Company email context

Email format at Prudent Publishing

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Prudent Publishing

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Profile bio

About Van Gonzalez

With more than a decade of advanced customer service & training experience, I excel at communication and organizational skills, with an emphasis on customer care relationships and sales. I'm extremely adaptable and flexible and pride myself on jumping into new projects and endeavors with enthusiasm. I'm a goal-oriented trainer, teacher, coach, & mentor and love to encourage others so that they can reach their full potential and excel in whatever position they're in. It's important for me to learn new skills and grow my knowledgebase each year. Personal growth and development is a lifestyle that I bring into my daily life as well as my professional life. I genuinely love interacting with people and building long lasting relationships. "Team player" is my middle name.

Current workplace

Van Gonzalez's current company

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Prudent Publishing
Prudent Publishing
Training Coordinator and Customer Care Specialist
New York, NY, US
Employees
113
AeroLeads page
5 roles

Van Gonzalez work experience

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Training Coordinator & Customer Care Specialist

Current

New Jersey, United States

  • As a training coordinator with a specialty in exceptional customer service, I forge personal relationships with my team in order to determine and capitalize on each members strengths. This allows me to better.
  • Head trainer for both regular employees and seasonal employees.
  • Liaison between HR, IT, and Customer Service Departments, facilitating and assisting with the onboarding of roughly 50 seasonal employees each year.
  • Development of training curriculum and the creation of original scripts & training videos, which includes live training, video tutorial/instruction, articles, and self-guided learning materials.
  • Ensure employees are prepared to retain a complex workflow and are ready & well equipped to provide positive, stand-out customer service in a fast-paced environment.
  • Provide hands-on support, feedback, and mentoring to the team, which includes performance reviews, proofreading orders, and regular phone evaluations.
May 2011 - Present

Computer Technician

New Jersey, United States

  • Evaluation and repair of computer hardware and software.
  • Replacement and installation of computer hardware and software.
  • Running Software Diagnostics to pinpoint issues with systems to then take the appropriate course of action to rectify the problem(s).
  • Implementing sales and negotiation skills to offer more capable products to clients, with product longevity, ease of use, and overall customer satisfaction in mind.
  • Assisting with the closing and opening of the store.
  • Providing Microsoft Office support and instruction to customers.
Apr 2013 - Jan 2014

Supervisor

The Original New York Milkshake Company

Hoboken, New Jersey, United States

  • Opening the store every day, M-F, and setting up for the morning rush hour.
  • Fulfilling customer orders as well as ringing them up afterwards.
  • Keeping the store spotless and ready for business.
  • Coordinated deliveries of bread/bagels each morning.
  • Assisted with social media and marketing.
  • Building long lasting and personal relationships with long time customers.
Mar 2007 - Nov 2010

Information Systems Technician

Augusta, Georgia, United States

  • In the United States Army Signal Corps:
  • Qualified Sharpshooter.
  • Emphasis on teamwork and character building.
  • Sec+ certified.
  • Net+ certified.
  • CompTIA A+ certified.
Aug 2004 - Aug 2006
Team & coworkers

Colleagues at Prudent Publishing

Other employees you can reach at gallerycollection.com. View company contacts for 113 employees →

1 education record

Van Gonzalez education

FAQ

Frequently asked questions about Van Gonzalez

Quick answers generated from the profile data available on this page.

What company does Van Gonzalez work for?

Van Gonzalez works for Prudent Publishing.

What is Van Gonzalez's role at Prudent Publishing?

Van Gonzalez is listed as Training Coordinator and Customer Care Specialist at Prudent Publishing.

Where is Van Gonzalez based?

Van Gonzalez is based in New York City Metropolitan Area, United States, United States while working with Prudent Publishing.

What companies has Van Gonzalez worked for?

Van Gonzalez has worked for Prudent Publishing, Staples, The Original New York Milkshake Company, and Us Army.

Who are Van Gonzalez's colleagues at Prudent Publishing?

Van Gonzalez's colleagues at Prudent Publishing include Sheryl Velasquez, Lisa M Coston, Doil Lee, Prudence Peters, and Ariel Lugo.

How can I contact Van Gonzalez?

You can use AeroLeads to view verified contact signals for Van Gonzalez at Prudent Publishing, including work email, phone, and LinkedIn data when available.

What schools did Van Gonzalez attend?

Van Gonzalez holds Information Systems from United States Army Schools & Centers.

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