• Pioneer the development and growth of a successful wakesurfing brand from the ground up, including leveraging forecasting and leadership expertise to optimize brand positioning and expand awareness. • Oversee day-to-day business operations with a focus on customer service, successfully driving satisfaction and establishing the company as a reputable and recognizable brand. • Chart the successful creation and launch of high-impact marketing strategies and campaigns, with a focus on… Show more • Pioneer the development and growth of a successful wakesurfing brand from the ground up, including leveraging forecasting and leadership expertise to optimize brand positioning and expand awareness. • Oversee day-to-day business operations with a focus on customer service, successfully driving satisfaction and establishing the company as a reputable and recognizable brand. • Chart the successful creation and launch of high-impact marketing strategies and campaigns, with a focus on driving sales via Instagram. • Navigate complex and challenging business issues with an innovative and solution-focused mindset. • Build a robust network of industry professionals to identify and spearhead key growth opportunities. • Guide and led both small-scale and large-scale initiatives from conceptualization to on-time delivery. • Adapt to quickly changing priorities and executed sound decisions in complex/ambiguous environments. • Ensured customer service excellence across operations, leading to a 30% lift in customer satisfaction. • Generated a 40% increase in market recognition by crafting and deploying high-impact strategies in line with the objectives and goals of the company. Show less

• Aligned objectives and bridged communications with cross-functional teams to revamp and redesign the proprietary platform configuration panel with a focus on delivering a seamless user experience. • Facilitated the timely delivery of the product roadmap and strategies in line with backlog priorities. • Headed all aspects of the product management lifecycle while ensuring compliance with Agile methodologies, such as determining priorities, upholding compliance, and leading product… Show more • Aligned objectives and bridged communications with cross-functional teams to revamp and redesign the proprietary platform configuration panel with a focus on delivering a seamless user experience. • Facilitated the timely delivery of the product roadmap and strategies in line with backlog priorities. • Headed all aspects of the product management lifecycle while ensuring compliance with Agile methodologies, such as determining priorities, upholding compliance, and leading product releases.• Enabled data-driven decision-making, requirements gathering, feature and product development, and strategic planning by analyzing market, customer, and end user product analysis. • Ensured the delivery of exceptional customer service by supporting sales and client services teams, effectively managing upcoming features and requests, and driving transparent communication. • Conducted in-depth product assessments and reviews to ensure timely issue resolution and identify key opportunities to drive UX/UI optimization, culminating in a 20% decrease in user-reported issues. Show less

• Spearheaded the design, delivery, and launch of the online video platform digital transformation initiative, including revamping and developing mobile applications in line with business and technical requirements. • Devised a comprehensive product roadmap and strategy in coordination with senior leadership. • Handled project administration and leadership tasks, such as budget tracking, control management, resource estimation, risk assessment and mitigation, website development, and… Show more • Spearheaded the design, delivery, and launch of the online video platform digital transformation initiative, including revamping and developing mobile applications in line with business and technical requirements. • Devised a comprehensive product roadmap and strategy in coordination with senior leadership. • Handled project administration and leadership tasks, such as budget tracking, control management, resource estimation, risk assessment and mitigation, website development, and strategy development. • Gathered, documented, and interpreted technology requirements as a member of the product design group, engaging with internal and external vendors to address needs. • Worked to enhance product quality by directing a three-person digital acceptance test team in performing test procedures, such as user trials, feedback analysis, and reporting. • Managed multiple projects simultaneously while proactively engaging with cross-functional stakeholders. • Employed in-depth Agile knowledge to serve as the Technical Lead for third-party Agile integrations for a cross-platform application, maintaining responsibility for executing all technical decisions in collaboration with SMEs; oversaw website development across both internal and external teams. Show less

• Owned full accountability for overseeing online video platform infrastructure, digital application, launch, and post-launch activities, including crafting dynamic project plans in collaboration with the product team. • Determined and ensured alignment with customer requirements and established timelines, including creating efficiency-boosting solutions to ensure the on-time completion of deliverables. • Promoted operational excellence and testing standardization by establishing a… Show more • Owned full accountability for overseeing online video platform infrastructure, digital application, launch, and post-launch activities, including crafting dynamic project plans in collaboration with the product team. • Determined and ensured alignment with customer requirements and established timelines, including creating efficiency-boosting solutions to ensure the on-time completion of deliverables. • Promoted operational excellence and testing standardization by establishing a digital acceptance test training program, including outlining test methodologies and procedures to produce consistent results. • Improved employee skills and productivity by conducting trainings on time management and communications as well as developing value-added frameworks and process improvements, successfully enabling teams to work in both Agile and Waterfall to meet external stakeholder needs, enhancing the client-facing bug reporting and resolution process, streamlining cross-platform publishing processes, and improving application testing by tailoring the external validation test suite (Apple, Google, Samsung). • Led the end-to-end rebrand and launch of the WAVO product while achieving positive user feedback. • Exhibited a keen ability to spearhead cutting-edge product introductions in new markets, including launching the first-ever companion device application in the MENA region. Show less

• Managed all aspects of lifecycle review and integration of the OSN set-top box products as part of the audience measurement project while serving as Technical Lead, including designing and developing an in-house automated system for set-top box testing and leading the migration to a new testing solution. • Developed and launched a scalable system for gathering, storing, and transferring audience measurement logs to internal and external parties, enabling comprehensive support of 250K… Show more • Managed all aspects of lifecycle review and integration of the OSN set-top box products as part of the audience measurement project while serving as Technical Lead, including designing and developing an in-house automated system for set-top box testing and leading the migration to a new testing solution. • Developed and launched a scalable system for gathering, storing, and transferring audience measurement logs to internal and external parties, enabling comprehensive support of 250K decoders. • Accomplished a 10% decrease in ‘No-Fault-Found’ by strengthening refurbishment procedures for improved quality and thoroughness. Show less