Varun Gupta Email and Phone Number
Over 20 years of experience in Data & Analytics within the Financial Services Industry (FSI), with a strong track record of success in enterprise transformations and driving the adoption of AI.🌏 International Experience: Worked extensively in Asia with Citibank and DBS Bank, contributing to the growth and success of leading financial institutions.🔑 Key Achievements:🏦 DBS Bank Transformation: Played a pivotal role in transforming the operating model of the Consumer Bank, driving AI adoption. Led cross-functional engagements with C-suite leaders in Business, Data, Operations, and Technology to enhance collaboration and expedite decision-making for seamless customer journeys.📈 Citi Analytics Leadership: Headed the country analytics team at Citibank, unifying efforts around data and AI. Provided strategic guidance to business heads, leveraging data for growth strategies. Led the team in delivering innovative solutions, actively contributing to the Singapore Financial Services/Analytics community.🌐 Global Leadership Experience: Held leadership roles at various levels, including group, regional, country, and COE. Led projects across the US, APAC, and EMEA regions, demonstrating expertise in core banking, startups, fintech, blockchain, and academic research.💼 Versatile Leadership Skills: Proven ability to lead P&L, artificial intelligence, and analytics functions. Successfully represented the bank to regulators, industry projects, and external consultants. Known for leading change with resilience, utilizing an X-factor approach to navigate organizational dynamics effectively.🚀 Innovator and Strategist: Well-versed in solution delivery with a strong strategic direction. Hands-on management style with a deep domain knowledge of analytics in financial services. Known for providing resilience and strategic direction to teams.👥 Community Engagement: Actively participated in the Singapore Financial Services/Analytics community, fostering collaboration and knowledge sharing.🌐 Expertise: Data & Analytics | AI Adoption | Operations Transformation | Collaboration | Strategic Leadership | Global Project Management | Core Banking | Fintech | Blockchain | Startups | Regulatory EngagementLet's connect and explore opportunities to drive innovation and success in the dynamic landscape of Financial Services!#DataAnalytics #FinancialServices #AIInnovation #LeadershipInFSI #data #AI
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Director, Data Strategy And InnovationPrinceton UniversityNew York, Ny, Us
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Director, Data Strategy & InnovationPrinceton University Feb 2024 - PresentPrinceton, Nj, Us
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Global Editorial BoardCdo Magazine Dec 2023 - Present -
Executive Director, Group Strategy Transformation Analytics And ResearchDbs Bank Feb 2020 - Oct 2023Singapore, SgKey Responsibilities: 1. Lead enterprise digital transformation program for Group Consumer Banking in all 6 markets (SG, HK, TW, IN, ID, CN). Drive significant revenue from data, and deliver on business and customer outcomes like Cards income, UL, Deposit & Mortgage balances, Wealth NII, Operations STP & Client Satisfaction Score. 2. Manage stakeholder relationships with C-suite leaders and their teams in Region, Singapore, Hong Kong, Taiwan, China and India. Impact: 1. Spearheaded operating model transformation for DBS to be more data driven, covering 60% of Consumer Bank revenue. Led successful operating model shift from verticals to tribes and squads of 8-10 staff each, integrating diverse teams from business, data, operations & technology. Secured executive buy-in and orchestrated collaboration for McKinsey’s Performance Mgt. & Compensation framework.2. Spearheaded collaboration with Group Innovation & Data to identify high-impact problem statements. Energised creativity within the tribes through in-country workshops, yielding new ideas with focus on AI/ML (including generative AI)3. As the Product Owner of AI assets, harnessed emerging technologies to cultivate data science capabilities in the tribes, enabling them with Smart Control towers having anomaly detection alerts, powered by sophisticated ML models.4. Equipped the tribes with new ways of working. Collaborated with Customer experience teams to instill a culture of customer immersions and ethnographic research practices, enhancing understanding of customer attitudes and motivations. -
Country Head Of Decision Management (Data And Analytics)Citi Jan 2017 - Feb 2020New York, New York, UsKey responsibilities• Lead the Singapore’s Data Analytics unit with a mandate to drive analytics initiatives for Wealth Management, Bancassurance, Credit Cards, Loans, Marketing, Digital, operations & Citiphones. • Business partner to BUSU (C-1) for data analytics projects that are critical to achieving strategic priorities. • Foster culture of data innovation in the organization and deliver advanced analytics to BUSU • Be accountable to CEO & Board for Country’s Data Governance Charter and regulatory notifications.• Engage in dialogue with C-1 & C-2 to understand and align project goals. Provide strategic guidance to identify key hypothesis before conducting analytics work• Build a high-performing analytics team for Insights, Machine Learning, Data Governance & CRM.• Ensure timely and accurate delivery of all targeted marketing communications to customers.• Frame data strategy vision & lead change management to enable data driven organization cultureImpact• Built high performing SG team that won 9 EXCA awards, 2 Women Leadership & 6 CEO awards. • Regarded among top 2 teams within Citi APAC & EMEA in terms of analytics maturity• Recruited leadership team & transformed 50% traditional roles to decision science & business analysts.• Simulated what-if scenarios & 5yr profitability for re-launch of all credit cards and Payall in SG• Developed cross sell framework & targeting strategy for AIA bancassurance and reassurance.• Piloted Citi’s 1st reinforcement learning based Next Best Offer engine • Outsourced all CRM & MIS. Established agile ways of working with offshore COE• Modernized CRM by enabling Salesforce & activating API connectivity for Statement EPP Offers, Pay with Points Offers, Auto upgrades & Digital Loans Functionalities.• Implemented “always-on” Machine learning algorithms in SG eg. Netflix like usage algorithms & 4x lift for persona based Hyper-personalized pricing offers. -
Regional Head Of Digital Analytics Asia & EmeaCiti Jun 2019 - Jan 2020New York, New York, UsKey responsibilities• Grow digital sales & accelerate marketing effectiveness for Bancassurance, Wealth mgt & Credit cards• Drive adoption of Adtech & Martech tools for better targeting, experimentation and personalization.• Deliver mobile and web analytics to regional stakeholders by deploying teams to conduct advanced analytics for maximizing digital touch-points and real time personalization.Key achievements• Set-up a large functional regional COE team for Adtech, Martech and Digital Analytics.• Initiated consulting engagements with Adobe, Eclerx and Xerago for rebooting analytics tagging & modernizing full stack for all markets across web, post-login & mobile.
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Citi Program Director At Abs For Sgfindex (Singapore Api Marketplace)Citi Jan 2019 - Dec 2019New York, New York, UsAs product Owner, represented Citi to the industry for Singapore Government’s API marketplace initiative (SGfindex). Delivered MVP 1 API framework for industry testing for its launch on 7th Dec 2020 at Singapore Fintech Festival.
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Head Of Portfolio Management, Retail Banking Segments StrategyCiti Jan 2016 - Mar 2017New York, New York, UsPartnered with segment heads to refresh Citigold and Citi Priority Value Propositions, Fee revisions and data driven digital sales campaigns. 1. Responsible for the relationship deepening strategy, P/L performance and growth of all retail bank customers in Singapore, across the entire wealth continuum from Mass Banking, to Emerging Affluent, to Affluent and to High Net Worth. 2. Managed and executed business strategies to build franchise, be it revenue growth or reducing costs while meet customer needs.
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Vp & Head Of Analytics, Decision ManagementCiti Oct 2010 - Jan 2016New York, New York, UsReporting into Decision Management Head and responsible for analytics deliverables across all consumer products including Retail Banking, Unsecured and Secured asset products and channel analytics for Singapore
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Analyst - Avp, Business Analytics & Insights (Coe), Decision ManagementCiti May 2004 - Oct 2010New York, New York, Us• Partnered with NY external consulting to develop price elasticity models for US deposit products; applicable to a US $100B portfolio & provides greater flexibility to CFOs in making accurate weekly pricing decisions • Analytics Lead for US Retail Banking business for business analysis, statistical modeling & segmentation1st COE lead out of 65 staff to be chosen for onsite analytics rotation program to Singapore (Jul’07-Mar’08)
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Adjunct Faculty For Analytics, School Of Information SystemsSingapore Management University Sep 2014 - Dec 2015Singapore, Singapore, Sg• Conducted close loop experiments through joint research w/ SMU Dean of Research & LARC professors • Guided 2 PHD students and published research paper on consumer spending behavior, choices and preferences• First home duration model, developed in collaboration with SMU -
Intern, Operations Evaluation DepartmentThe World Bank Dec 2003 - Jan 2004Washington, Dc, UsField project to evaluate World Bank supported Community Driven Development (CDD) efforts for the MP Forestry Project, inorder to have an in-depth understanding of CDD approaches -
Intern, Cards Intelligence Service CentreAbn Amro Bank N.V. May 2003 - Jul 2003Amsterdam, NlProject on ‘Approval Rate Analysis’: - Studying the current credit card approval process, identifying the key improvement areas, designing & recommending the “to be” processes- Training the Direct Sales executives on functional solutions. -
Intern, Cheque ProcessingHsbc May 2001 - Jul 2001London, GbOutward clearing & cheque processing unit:- To improve operational effectiveness. - To verify and reconcile daily settlements with RBI.
Varun Gupta Skills
Varun Gupta Education Details
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Department Of Economics, Delhi School Of Economics, Delhi UniversityEconomics (Majors In Econometrics) -
InseadBuilding Digital Partnerships And Ecosystems
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InseadLeading Organizations In Disruptive Times
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University At BuffaloBlockchain Platforms
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Hindu College, University Of DelhiEconomics
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Montfort Secondary SchoolCommerce
Frequently Asked Questions about Varun Gupta
What company does Varun Gupta work for?
Varun Gupta works for Princeton University
What is Varun Gupta's role at the current company?
Varun Gupta's current role is Director, Data Strategy and Innovation.
What schools did Varun Gupta attend?
Varun Gupta attended Department Of Economics, Delhi School Of Economics, Delhi University, Insead, Insead, University At Buffalo, Hindu College, University Of Delhi, Montfort Secondary School.
What skills is Varun Gupta known for?
Varun Gupta has skills like Leadership, Management, Data Analysis, Banking, Business Analysis, Retail Banking, Analytics, Process Improvement, Segmentation, Digital Marketing, Credit Cards, Sas.
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