Responsible for the development, growth, and management of Snip Internets network infrastructure, ensuring ROI targets are met for all prospective opportunity'sCreated processes, implemented technical solutions, and drove efficiencies that helped increase the revenue base by 1100% in 3 years with minimal headcount and marketing efforts Design and oversee all construction projects to connect to Snip Internet’s fiber backbone and facilitate premise connectivity while ensuring target launch dates are metOwner of all internal IT systems (Salesforce CRM, Office365, Chargify, AWS, and Zapier) Lead all technology integration efforts for M&A activity

Vocera offers a comprehensive portfolio of integrated, intelligent solutions to improve communication and workflow for today’s mobile, mission-critical workers, enabling them to securely and instantly connect with the right person, group or information. Offering a choice of smartphone/tablet applications, wearable badges and web-based tools, the Vocera solution adapts intuitively to dynamic environments.Worked with customers and internal teams to architect wireless network infrastructures, make recommendations on current systems enhancements to optimize the experience with the platform, and maximize customer success. Troubleshoot and resolve complex issues related to client connectivity, 802.11, LOB Systems, LAN/WAN connectivity

Deliver Professional Services and Solutions to customers with my primary focus being Server and Desktop Virtualization Initiatives and Microsoft Systems Upgrades/MigrationsPerform Network Assessments for current and prospective customers to find the best solutions for their individual needs/requirementsProvide services to customers for Emergency Troubleshooting CasesInternal System Administration responsibilities include Administering Exchange 2007, Active Directory, VMware Horizon View 5.2, VMware vCenter 5.1, Dell Equalogic systems, Dell Servers, and Wyse Thin ClientsTier III Escalation path for Data Services Helpdesk with a vast customer base

Responsible for providing Tier III Technical Support and Consulting Services for Enterprise Mobility Customers with a focus on Blackberry Enterprise Server, Good Mobile Messaging deployments, migrations, maintenance and upgrades Technical Lead for customers who utilize Mobile Device Management Solutions with the Microsoft Exchange Messaging Platform Internal System Administration responsibilities include Administering Exchange 2007, Windows 2008 Active Directory, Lync 2010,VMware ESX and ESXi, Polycom VOIP phone systems, Blackberry Infrastructure, Cisco ASA 5505 and 5510 Security Appliances, Barracuda Spam Filtering Appliance, Cisco 1900 series Routers, Cisco 3560 SwitchesTier III escalation point for Mobility Platform Services team for a diverse client base of varying size from small (up to 20 employees) to Enterprise grade ( 10,000 plus)

Responsible for 1st and 2nd level field support for client accounts as directed by management.Troubleshoot and repair PC's for clients , including but not limited to TCP/IP configuration, virus removal, re-installing OS, troubleshooting/replacing hardware, copying and backing up user profiles, and installing printers/scanners.Experience installing and configuring Microsoft Office and 3rd party Dealer Management Service programs Perform Active Directory user administration in Windows Server 2000 & 2003 environments.

Demonstrated outstanding communication skills while continuously communicating with brokers concerning loan status, outstanding conditions and closings.Monitored the entire loan application process from origination through closing; providing coaching and guidance to loan processors, mortgage brokers, and peers.Recognized by management for most units funded on a team for 2005 and 2006.

Supervised department of 6 loan processors.Coordinated, advised sales team and management on closing loans efficiently and effectively.Exceeded customer satisfaction and loan quality expectations.

Responsible for the medical welfare and well being of 75 soldiersCommanded a squad of 8 soldiers in a rapid deployment forcePromoted to Sergeant after a short 2 year tenor