Vladimir Gorbunov Email & Phone Number

Moscow, Ru

Москва, Россия

SEKO S.p.A. www.seko.com Italian manufacturer of dosing pumps and metering systems. The company sells equipment in 120 countries), lead customer service managerWork duties:Collection of data on balances, analysis and timely ordering of products from Italy.Sales monitoring and forecasting.Adjustment of the composition and quantity of safety stocks.Stockpiling formation for the best-selling products.Speeding up shipments through negotiations with Italian colleagues.Activation of previously not manufactured products.Providing process optimization suggestions.Achievements:Improved the provision of products from a plant in Italy to a Moscow stock, which supports the company's steady growth in sales.Optimized stocks.Optimized the procedure for the formation and verification of orders.Developed and implemented specialized reports, which at times increased the speed and accuracy of the analysis of a large data set.Fixed system errors.Clients of the company: Procter & Gamble, Fluidra, Yartechservice, Ecolab, KiiltoClean, Daiversey, Dolphin, Fluidra, Procter & Gamble, Zenova and many others.

Москва, Россия

Work duties:Consulting dealers on the specifics and availability of equipment in the stock.Invoicing customers and preparation of shipment documents.Shipping equipment to dealers in the regions and the CIS.Formation of the order for the supply of products from a factory in Italy.Ordering the delivery of products from a factory in Italy.Correction of the quantity and composition of minimal stock balances.Activation of previously non-produced products.Entering new articles into the system.Technical translation from English into Russian.Achievements:Increased sales in the directionImproved customer service and customer request processing speedDeveloped a layout of a selling commercial offer in PowerPoint.Translated the catalog and presentation of the company from English into RussianOptimized composition and description of articles in the systemImplemented work improvements in 1C UT for the whole team

Москва, Россия

The Institute of the Information Society www.iis.ru (information technology research and service company), Work duties:Organize work and manage a team of experts in Moscow and the regions of Russia.Interact with customers.Make up technical tasks and supervise their implementation: quality, capacity and terms.Making out technical requirement and control of their implementation: quality, volume and time.I coordinate all project work. Budgeting and project reportsOrganization of the development of methodologies for checking the MFC and conducting webinars.Achievements:Experts successfully organized in fifteen regions of the Russian Federation (Kamchatka Territory, Khabarovsk Territory, Altai Territory, etc.): MfSCs verification methodologies were found and trained, competent experts conducted, webinars held, working conditions agreed with the receiving part, expert results verified, customer reporting provided .A project for developing a methodology was successfully implemented: all requirements were agreed with the customer, the work of experts was organized, the quality and deadlines were monitored. In submission of 10 people.The successful work of experts in the office of the customer has been established, thanks to which all requirements have been resolved in the shortest possible time.Two new employees were trained who showed good performance on projects.Clients of the company: Hewlett-Packard, Oracle, ZTE, Астерос, The World Bank, Ministry of Digital Development, Communications and Mass Media of the Russian Federation and many others.

Москва, Россия

LLC Company «Tip-Top» (advertising campaigns)Work duties:Project management from a zero cycle: concept, visualization, development of a design, production of a prototype and coordination with the customer, production of circulation, shipment of finished goods to the stock of the customer, control of payment, receiving feedback from the client, document flowOrganization of teamwork: designers, production workers and drivers.Coordination of production projects.Presentation of company services.Creating unique commercial offers to customers.Search for reliable contractors.Organization of SEO optimization and website promotion company.Achievements:Successfully implemented a project to create 100 advertising stands: concept development, visualization, structural design, creation of a prototype and its coordination with a client, production of copies, delivery of finished products to a client: Moscow and Vladivostok.Successfully implemented a project for the production of advertising booklets Lavazza with a circulation of 10,000 pieces.Negotiations were held with contractors, the results of which provided discounts of 7% on production and an increase in deferment of payments by 30 days.Clients of the company: Procter & Gamble, Unilever, REHAU, Kimberly-Clark, GlaxoSmithKline и Lavazza.

LLC «Summit» (organization of business events).Work duties:Organization of events: development of the concept, script and work plan; drawing up estimates and quotations to the client; search for contractors; search for props; interaction with artists, attracting the target audience; monitoring the implementation of all planned phases; logistics, events, feedback from the client; document management.Organization of technical equipment sites: sound, picture and light. Working with the media: attracting reporters to events and feedback.Development of the concept and coordination of work on the creation of a site for a new direction of the company (organization of events for children).Achievements:Successful organization of the International Translator's Day in the Kremlin event with an audience of 600 people for the Russian Translation Company: the work of all staff was coordinated, equipment and props were delivered and installed, a photo exhibition was held, catering and florists were organized, the event was covered in the media.A tour “A Day in Moscow” was organized for 110 foreign guests: a program was developed, a traffic route was worked out in detail, taking into account traffic jams, the best contractors were selected - guides, transport company, restaurant and catering. Organized group transportation by plane and train.The platform for the presentation of Ernst & Young in the club-restaurant “Central House of Writers” was equipped in the shortest possible time: lighting, video and audio equipment was delivered and installed.Optimal contractors were selected, costs were reduced by 30%.Clients of the company: McKinsey & Company, Ernst & Young, Russian Railways (RZD), OAO "Vympelcom.

Москва, Россия

Professional photography and photo processing.Organizing and maintaining a photo archive on a hard disk.Search for customers. Organization of photography.