Vanessa Gould

Vanessa Gould Email and Phone Number

Commercial Portfolio Manager at Huntington National Bank @ TCF Bank
united states
Vanessa Gould's Location
Greater Chicago Area, United States
Vanessa Gould's Contact Details

Vanessa Gould personal email

n/a

Vanessa Gould phone numbers

About Vanessa Gould

Solid record of achievement in business transformation and operational excellence. Quick to build productive and positive relationships within all levels of an organization, from entry-level to C-Suite.

Vanessa Gould's Current Company Details
TCF Bank

Tcf Bank

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Commercial Portfolio Manager at Huntington National Bank
united states
Website:
tcfbank.com
Employees:
7222
Vanessa Gould Work Experience Details
  • Tcf Bank
    Commercial Portfolio Manager
    Tcf Bank Mar 2018 - Present
    Schaumburg, Illinois, United States
    Oversee the origination, risk monitoring and commercial loan servicing of manufacturers and dealers in the Specialty Vehicles, Powersports, and Electronics & Appliances (E&A) programs. During tenure as portfolio manager, have also led the Lawn and Garden, Agriculture, and Construction business units. Coach and mentor team of three Customer Relationship Associates managing 600+ active dealer accounts with $250MM+ in assets
  • Tcf Inventory Finance, Inc.
    Customer Engagement Manager
    Tcf Inventory Finance, Inc. Nov 2016 - Mar 2018
    Schaumburg Il
    Led the onboarding of new manufacturer programs. Coordinated efforts of sales, operations, credit, IT/Systems, and legal leadership teams to ensure implementation timeline, contract terms, and overall project vision are honored. Communicated results to executive-level manufacturer contacts.Ensured TCFIF's overall boarding process promotes efficiency, harmony, and transparency. Accomplishments• Led boarding redesign which improved boarding speed by 20% in 2017• Streamlined dealer boarding process by eliminating 50% of hand-off’s • Implemented fully transparent Tableau boarding reporting for external customers • Established standard templates and dashboards to quickly generate deliverable assignments, reporting, and marketing materials for new boarding projects• Coached and developed a team of 4 direct reports
  • Tcf Inventory Finance, Inc.
    Business Process Improvement Analyst
    Tcf Inventory Finance, Inc. Jan 2014 - Nov 2016
    Junior product owner for Salesforce CRM business transformation project covering all loan servicing departments within TCFIF. Designed, trained, and implemented consistent processes for operations to follow across all industries.Accomplishments• Created a uniform collections communication schedule for all business units • Automated collections communications for low risk accounts• Designed transparent & measurable processes, allowing TCFIF to begin a successful remote working program • Improved audit readiness via automated problem loan reporting
  • Tcf Inventory Finance, Inc.
    Account Manager
    Tcf Inventory Finance, Inc. Aug 2011 - Jan 2014
    Managed a loan portfolio of 170 Bombardier Recreational Products (BRP) dealer accounts, with $190MM in assets.Accomplishments• Provided customer service and monitored credit worthiness of each account
  • Tcf Inventory Finance, Inc.
    Processing Operations Team Lead
    Tcf Inventory Finance, Inc. Sep 2008 - Aug 2011
    Designed initial structure for TCFIF’s booking and funding operations for the Electronics & Appliances and Lawn and Garden industries.Accomplishments• Hired, trained and coached team of 8 representatives• Created and maintained all process maps, procedure documents, and training materials for processing department
  • Ge Capital
    National Processing Team Leader
    Ge Capital Jun 2006 - Sep 2008
  • Ge Capital
    Emarketing Specialist
    Ge Capital Sep 2004 - Jun 2006

Vanessa Gould Skills

Portfolio Management Management Business Process Improvement Onboarding Business Intelligence Business Transformation Financial Services Customer Relationship Management Project Management Team Building Tableau Salesforce.com Team Leadership

Vanessa Gould Education Details

Frequently Asked Questions about Vanessa Gould

What company does Vanessa Gould work for?

Vanessa Gould works for Tcf Bank

What is Vanessa Gould's role at the current company?

Vanessa Gould's current role is Commercial Portfolio Manager at Huntington National Bank.

What is Vanessa Gould's email address?

Vanessa Gould's email address is vg****@****fif.com

What is Vanessa Gould's direct phone number?

Vanessa Gould's direct phone number is +184733*****

What schools did Vanessa Gould attend?

Vanessa Gould attended Illinois State University.

What skills is Vanessa Gould known for?

Vanessa Gould has skills like Portfolio Management, Management, Business Process Improvement, Onboarding, Business Intelligence, Business Transformation, Financial Services, Customer Relationship Management, Project Management, Team Building, Tableau, Salesforce.com.

Who are Vanessa Gould's colleagues?

Vanessa Gould's colleagues are Axel Nunez, Samual Rivera, Vishal Vishwakarma, Heriberto Salgado, John Michel, Alex Lob, Luc-Philippe Tshiboyi.

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