Vitor G Serafim Email & Phone Number

Hortolândia, São Paulo, Brazil

Hortolandia

People in this role enable operations management across the services provided by the organization. They provide functional program development of the services provided by the organization. They influence and advise management and other professionals on strategic and tactical decisions.

Hortolândia, São Paulo, Brazil

Raleigh-Durham, North Carolina Area

This was an assignment for a global position supporting the Apple+IBM Partnership from a Quote to Cash perspective. This role provides contract management support and performs supply and demand transactions across the extended enterprise and supports a collaborative network for processes from opportunity to cash. Activities may include but are not limited to improving contract performance, streamlining and standardizing processes, implementing reporting processes for specific contracts, interacting with key measurement stakeholders, preparing proposal/quote, contract audit and registration, order, billing, basic contract/agreement preparation, hourly service invoicing, customer master record, and other end-to end transactions. Professionals are responsible for maintaining client relationships by supporting the contract management or fulfillment process, taking ownership of problem resolution, accurately handling requirements, partnering with the stakeholders and promoting client satisfaction and sales productivity. They also execute defined contract management and fulfillment processes, in line with business controls and meet business objectives.

São Paulo Area, Brazil

This role provides contract management support and performs supply and demand transactions across the extended enterprise and supports a collaborative network for processes from opportunity to cash. Activities may include but are not limited to improving contract performance, streamlining and standardizing processes, implementing reporting processes for specific contracts, interacting with key measurement stakeholders, preparing proposal/quote, contract audit and registration, order, billing, basic contract/agreement preparation, hourly service invoicing, customer master record, and other end-to end transactions. Professionals are responsible for maintaining client relationships by supporting the contract management or fulfillment process, taking ownership of problem resolution, accurately handling requirements, partnering with the stakeholders and promoting client satisfaction and sales productivity. They also execute defined contract management and fulfillment processes, in line with business controls and meet business objectives.

São Paulo Area, Brazil

Employees in this job role are responsible for high quality and timely day to day delivery of Asset Management services. Activities include, but are not limited to: asset management order processing and placement, hardware and software systems, interface with support organizations, monitoring of processes, data flows and data repositories to ensure assets' data elements are being collected, handled, stored and reported accurately in accordance with vendor licensing terms and conditions; performance of timely asset data updates to maintain accuracy of database repository (i,e.), identifying and managing asset discrepancies and compliance resolution process to closure, procedure and process documentation, reporting, invoice reconciliation, change management, measurements and data analytics, forecasting and planning, and install, move, add, and change (IMAC) Coordination. This job role also includes Global Fixed Asset Management organization roles which provide support to the IBM Organization across the range of sub ledger fixed asset and property control activities for IBM assets, including but not limited to: asset capitalization, work in progress capitalization, transfers, retirements, data integrity, journals preparation, error corrections, reporting, physical inventory taking, divestiture and acquisition support, PwC audit support, compliance management, project management, innovation and leadership. Employees are responsible for quality, timely and accurate delivery of Fixed Asset Management Services and are also responsible to build close effective relationships with accounting at various levels and maintain positive client relationships and engagements across the IBM organization.

Bachelor'S Degree, Finance And Financial Management Services

Bachelor'S Degree, Economics

Associate'S Degree, Digital Marketing