Vivek Gupta Email & Phone Number

Reinach, Basel-Country, Switzerland

As a BU leadership team member, I decipher complex business requirements and challenges. I’m instrumental to implement solutions covering ERP, CRM, Data integration and Digital workflows to transform the business, enhance customer engagement experiences and accelerate business growth.Working with Business leaders and managers to capitalize the benefits of.

Zurich, Switzerland

Led an international and diverse team of 35+ service managers, back-office staff, ITIL process managers and IT professionals. Budget responsibility of multi-million CHF.Deploy and operate Digital Workplace services, CyberSecurity, Private & Azure cloud, Cloud Management platform, site infrastructure, branch-office printing services, SD-LAN & Distribution.

Volketswil (Zurich Area), Switzerland

Leading various digitalisation initiatives in the company - products, processes, customer services while empowering people for the digital world. Blend the digitalization fabric into the company transformation.+ Define Digital strategy based on the company’s vision and the product & technology roadmap – helped the company to start the digital.

Baden (Zurich Area), Switzerland

IT integration activities in the Power Gas P&L, Switzerland to align with GE’s Digital Engineering applications and global IT Strategy. Led transition activities for business applications following an acquisition in Korea.+ Received employee recognition - ensuring business continuity during initial and crucial period of integration.+ Implemented CAD tools.

Baden (Zurich Area), Switzerland

+ Led IT activities in the Power BU since 2015 for integration (M&A) with GE in Power. Provided critical inputs into the IT activities and contracts for Divestiture of Transport business.+ Managed the IT / IS program for Portfolio management in the Alstom group to achieve 16 Million € cost savings over a 2 year period through Rationalization and.

Baden (Zurich Area), Switzerland

Managed customer relationship, KPI and IT Service quality of all applications used in the Power BU. Reviewed & negotiated the IT Budget and service catalog of all IT delivery centers worldwide with the customers.+ Functional lead for Application management, Project delivery and IT Operational issues+ Reviewed, continuously monitored and reported on service.

Baden (Zurich area), Switzerland

Led the 24x7 Service and Project delivery of Mission / Business critical applications in domains like Project Management, HR, CRM, Supply chain, Supplier management, Field services, Quality and ERP Integration. Managed COTS and custom developed software to support the global end-user foot print.+ P&L IT Budget responsibility of 6 Million €, slashed.

Baden, Switzerland

Delivered Mission and Business applications in Quality, Project Management and Document Management Domains supporting 15.000 users globally. + P&L IT Budget responsibility of 3.3 Million €+ Recruited 5 people, and led the team of 16 people for application support and the service desk with committed SLA service delivery+ Built the roadmap and implemented.

Baden (Zurich area), Switzerland

Led a team of 7 people for operations and projects for Messaging / groupware platform. As the team leader designed, developed and implemented various delivery processes with recognized contributions on service quality.+ Headed service enhancement projects to improve system performance and stability despite organizational and budget constraints leading to.

Zürich, Switzerland / Frankfurt, Germany

Executed various projects following IBM Project Management Methodology to help customers with their organization, performance and cost savings objectives. + Technical/Project lead for deployment of the new Messaging/groupware platform for a German bank+ Overhauled and refresh of the Messaging environment for Holcim and Atraxis/Swissair to meet the.

Zurich Area, Switzerland

Technical lead on Lotus Notes projects and support operations. Recognized Technical expert in the field.+ Coached other team members and acted as deputy for the Service manager+ Managed Global Lotus Notes network for ABB and Habasit in Switzerland to ensure high availability+ Install and configuration of Intel Servers, storage system and backup - single.

India And Switzerland

IT support specialist - Support end-users for PCs, Software deployment, Lotus Notes infrastructure, Windows servers & Novell Network, BackUp systems.Maintain WAN maintenance with Network Bandwidth optimizer and coordination with Telcos.Worked in India for 1.5 years and was offered an opportunity with ABB in Switzerland.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Omnium Global MBA is a joint program of University of St.Gallen, Switzerland. and Rotman School of Management, University of Toronto.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

MBA in General Management.

1992: Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering