Victor Habbaba Email & Phone Number

Barcelona, Ct, Es

Responsible for developing strategic plans to maximize sales and profitability in the region of my responsibility managing the team of sales representatives. Acting as leader of Volkswagen representation within Retail Dealers & Direct Customer market managing plus nurturing relationships with key accountsIn charge of business development and dealer network profitability, as well as ensuring optimal compliance with brand standards acting as ambassador and point of reference for achieving the highest levels of customer satisfaction, efficiency and operational excellence

I was responsible for developing and executing the customer journey strategy across retail channel. In charge of evolving Digital Point of Sale (Digital POS), including organizational restructuring, retail sales process and tools digitizationI was leading Customer satisfaction analysis and optimization through main KPIs to drive customer- focused process design and define a VoC program to elevate customer centricity across all the organizationConsultancy and support to create new business models as e-commerce for dealers, own direct online sales channel, subscription services and mobility services

As Strategy Manager, I was responsible for leading the Business Transformation Office and managing the strategic initiatives defined throughout the transformation processIn this role, I was responsible for strategy definition and facilitating the implementation of key strategic initiatives, leading projects from inception to implementation, managing resources, ensuring quality and reporting to C-levelsIn charge of accelerating growth opportunities through business development. From analyzing potential opportunities to invest or divest, to defining business plans, estimating resources and identifying enablers to achieve targets

As Manager, I was responsible for leading projects in the areas of Customer Experience, Digital Transformation and strategic advice consisting on business plan definition, process improvement, operational efficiency and change management among othersIn this role, I was responsible for business development, working on sale and projects deliver, leading both team and client relationships as well as client expectations. My contribution to business development covered from business proposals preparation to participation in the definition and marketing of the Advisory Services product portfolioI was one of the leaders of the Customer Practice being responsible for the Customer Experience and Digital Transformation freshman trainings and being associate professor of the PwC Advisory UniversityMain clients: Almirall, Coca Cola Iberian Partners, Volkswagen Group, Gas Natural Fenosa, Miquel Alimentació Grup, Bimbo, Danone

Developing projects in the field of International Marketing focus on licensing and franchising for consumer good products as an entry market strategy

Barcelona Y Alrededores, España

Coordinating the daily foundation operations, among others: to define an action plan, to design and development the marketing plan, to carry out the loyalty and retention partners programs and to monitor the agriculture subsidies

Bahía De San Francisco Y Alrededores, Estados Unidos

Supporting Commercial and Financial departments in Reporting and Analysis tasks

Degree & Master In Business Administration (Mba), Business Management And Administration

Degree In Strategy And Business Consulting

International Exchange Program, Business Management And Administration

Programa Ecommerce Experts