Led the implementation of a CRM system, integrating it with the website, Meta, and Google platforms.Integrated all teams within the CRM, reducing miscommunication and establishing a central source of truth for leads and customers.Played a key role in launching the new branding initiative, assisting the team in building the new company website.Enhanced the sales process by implementing improvements that significantly boosted conversion rates.Extracted and analysed data from various systems, consolidating information to create dashboards that provide valuable insights and facilitate data-driven decision-making.Automated processes to reduce manual work and standardise operations, increasing efficiency and consistency across the company.

Served as an intermediary, communicating the tasks and strategy to the distributed development team and cultivating a unified and harmonious work atmosphere.Conducting automated browser and mobile app testing, along with cross-browser, cross-platform and regression testing.Designing and implementing testing plans.Managed product reviews, reporting defects and tracking issue resolution progress.Identifying quality control procedures and scenarios for products and services.Monitoring and tracking the progress of product issues resolution.Ensuring the final product meets requirements and end-user expectations.Identifying areas for improvement to enhance product efficiency.

Organization of stock for car parts distribution for customers such as Volkswagen, Nissan and General Motors.Logistics and delivery of products by location and customers (dealerships).Responsible for shipping and handling dangerous cargo "airbags".Shipping and distribution of cargo to other countries.Daily and direct contact with supervision.

Effectuation by merit and transition of position.Adaptation to new positions and new tasks as a commercial analyst.Direct contact with engineers and field visits.Visits and meetings with potential clients to attract and participate in new notices.Completing and controlling cost spreadsheets.Critical reading of the notices to verify the company's technical capacity and interest in participating in any notice.

Electrical engineering and telecommunications company.Work performed in the area of maintenance services in electrical distribution networks.Verification and organization of documentation for competition in private and public notices.Participation in technical meetings to extract data and information from notices.Commercial spreadsheet feed. (Excel)Update of registration in systems of partner companies.Preparation of commercial and technical proposals.

Designer of fire detection and alarm system.Preliminary study.Preparation of spreadsheets for quantitative electronic equipment for fire detection and alarm.Conducting "as built"Adequacy of projects.Preparation of executive project for alarm and fire detection.

Expertise in projects and inspection.Project drawings in AutoCAD and Sketchup.Working with carpentry to deliver completed projects.Visits and inspection of projects.Participation in ideas for improvement in projects.

Standardization of contracts (Word).Organization and archiving of physical documents.Contact companies to update registration.Administrative routines.