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Valerie Hernandez Email & Phone Number
Helpdesk Tier 1 Technician
at
FirstService Residential
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Helpdesk Tier 1 Technician
Location
Hollywood, Florida, United States
Company size
Who is Valerie Hernandez? Overview
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Quick answer
Valerie Hernandez is listed as Helpdesk Tier 1 Technician at FirstService Residential, a with 10293 employees, based in Hollywood, Florida, United States. AeroLeads shows a matched LinkedIn profile for Valerie Hernandez.
Valerie Hernandez previously worked as Telephone Operator at Ring Savvy, Inc. and Front Desk Receptionist at Eye Center Of South Florida, Corp.. Valerie Hernandez holds Bachelor Of Science - Bs, Computer Science from Florida International University - College Of Engineering & Computing.
Company email context
Email format at FirstService Residential
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FirstService Residential
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Profile bio
About Valerie Hernandez
I am a senior computer science student graduating in December 2024, seeking an entry-level software engineering role to apply my strong technical skills and gain industry experience. With a solid foundation in Java programming and practical experience in JavaScript, HTML, and CSS, I am passionate about developing innovative technology solutions and collaborating with experienced professionals.My academic journey has equipped me with a robust understanding of software development principles, and I am eager to contribute to impactful projects while continuing to expand my knowledge in the field. I am enthusiastic about tackling real-world challenges and making a meaningful impact through technology.Feel free to contact me at valeriehernandez1434@gmail.com as I look forward to opportunities where I can leverage my skills and contribute to dynamic software development teams.
Current workplace
Valerie Hernandez's current company
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Firstservice Residential
4 roles
Valerie Hernandez work experience
A career timeline built from the work history available for this profile.
Telephone Operator
• Enhanced client relations by developing a feedback system that monitored service quality, allowing for real-time adjustments to call handling practices and fostering positive interactions with over 200 clients daily.• Enabled businesses to increase revenue by promptly answering all calls and providing complete client information for optimized lead capture and follow-up opportunities.• Engaged clients with tailored service based on specific account instructions, leading to the successful resolution of 5,000+ client inquiries while enhancing the overall customer experience and strengthening client loyalty.
Front Desk Receptionist
• Streamlined patient admissions for 35+ daily, ensuring a positive experience throughout visits.• Facilitated insurance authorization for 200+ patients weekly, ensuring benefits and optimizing revenue.• Managed communication processes by managing over 200 incoming phone calls weekly while attending to 50+ in-office patients each day, ensuring exceptional customer service and achieving a 95% satisfaction rating.
Jul 2022 - Apr 2024
Crew Member
• Mentored 10+ new staff, enhancing service quality and customer satisfaction through structured onboarding.• Executed efficient multitasking during busy shifts by simultaneously handling cash transactions, bagging orders, and managing curbside pickups, which contributed to a 20% increase in overall sales volume.
Sep 2021 - Jul 2022
3 education records
Valerie Hernandez education
Bachelor Of Science - Bs, Computer Science
Associate Of Arts - Aa, Computer Science
High School Diploma
Everglades High School
FAQ
Frequently asked questions about Valerie Hernandez
Quick answers generated from the profile data available on this page.
What company does Valerie Hernandez work for?
Valerie Hernandez works for FirstService Residential.
What is Valerie Hernandez's role at FirstService Residential?
Valerie Hernandez is listed as Helpdesk Tier 1 Technician at FirstService Residential.
Where is Valerie Hernandez based?
Valerie Hernandez is based in Hollywood, Florida, United States while working with FirstService Residential.
What companies has Valerie Hernandez worked for?
Valerie Hernandez has worked for Firstservice Residential, Ring Savvy, Inc., Eye Center Of South Florida, Corp., and Bolay Fresh Bold Kitchen.
How can I contact Valerie Hernandez?
You can use AeroLeads to view verified contact signals for Valerie Hernandez at FirstService Residential, including work email, phone, and LinkedIn data when available.
What schools did Valerie Hernandez attend?
Valerie Hernandez holds Bachelor Of Science - Bs, Computer Science from Florida International University - College Of Engineering & Computing.
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