Vu Hong Hai Phan Email & Phone Number

Montreal, Qc, Ca

Menlo Park, California, United States

TBU

Canada

A valuable stepping stone in my career. As a coding expert, I actively contribute to the advancement of code-generating AI systems by delivering high-quality reference codes in Python, Java, and beyond.Here's a glimpse into my daily responsibilities:✅ Crafting, documenting and debugging code bases in various languages, with Python being the most prevalent.✅ Conducting data cleaning, visualization, analysis, and/or developing compact machine learning models from provided datasets.✅ Evaluating the quality of AI-generated code, and providing human-readable evaluations.

Montreal, Quebec, Canada

My research concentrated on the overlapping area between Classical Causality Inference and Machine Learning.

Montreal, Quebec, Canada

📊 Elevating Root Cause Analysis with AI & MLDuring my dynamic role as a Research Consultant at EXFO, I embarked on an exciting journey in the realm of telecommunication networks. My focus was on applying the power of Artificial Intelligence and Machine Learning to revolutionize failure root cause analysis, addressing challenges with high-volume and dimensional diagnosis data. Here are the highlights of my impactful tenure:✅ Visionary Research Plan: Initiated by surveying the landscape of machine learning models, leading to the creation of a comprehensive two-year research plan.✅ Scalable Association Learning: Designed a scalable rule learning algorithm, implemented in Python to streamline the failure root cause analysis process. This innovation led to a remarkable 20x reduction in diagnosis time compared to the previous solution while providing interpretable outputs.✅ Research Experimentations: My role involved in-depth experimentation with a diverse array of machine learning models and algorithms, including Autoencoders, LSTMs, Transformers, Manifold learnings, FP-Trees, Causal graphs, and Counterfactuals. These experiments provided invaluable insights and shaped our approach.✅ Collaborative Success: Thrived in a collaborative environment, working closely with a dedicated team of machine learning engineers and domain experts. Together, we defined, designed, and brought our solutions to life. This collaborative effort resulted in the creation of internal documents, libraries, presentations, and notably, an authored paper and patent (with me as the first author).

Hanoi, Vietnam

🚀 Data Scientist working with Large-scale Recommender Systems. Achieving Breakthroughs in Just 6 Months.In a whirlwind of six months at Viettel as a Data Scientist, I've left a memorable mark:✅ Recommendation Model Architect: Engineered a high-impact ensemble recommendation model combining expansion sets, collaborative filtering, and content-based approaches. Utilized Hive, Spark, and Redis to serve over one million daily customers, resulting in a remarkable 5x increase in pickup rates. Estimated monthly revenue uplift of $100k.✅ Innovative Experimentation Framework: Pioneered the development of a proprietary framework for large-scale controlled randomized experiments, empowering A/B testing and Multi-armed bandit strategies in Hadoop. This innovation significantly reduced resource requirements for testing new models and policies.✅ Collaborative Leadership: Collaborated with stakeholders to bridge the gap between business requirements and technical specifications. Facilitated iterative improvements for the systems mentioned above.✅ Cold-Start Problem Solver: Experimented with a transformation of the recommender system on music productions, addressing the challenging cold-start problem. Achieved a remarkable 10-fold uplift in historical data.

Hanoi, Vietnam

🧠 Research assistant at MSO Lab. Elevated the translation quality for Eng <=> Vie with deep learning.In a vibrant role at Hanoi University of Science and Technology, I was immersed in groundbreaking research in Natural Language Processing (NLP) and Neural Machine Translation. This chapter marked my inception into the research world, and it was marked by progress, innovation, and a relentless pursuit of excellence. Over two years, I made significant strides:✅ Data Maven: Spearheaded the collection and preprocessing of data for neural machine translation, leading to the creation of one of the most extensive datasets for English-Vietnamese translation.✅ Deep Learning Explorer: Conducted an extensive array of experiments with deep learning models, including LSTMs, CNN seq2seq, and Transformer. These explorations resulted in well-documented research that contributed to the advancement of the Vietnamese language field.✅ Performance Pioneer: Engineered a high-performance machine translation model for English <=> Vietnamese translation using a state-of-the-art Transformer language model with TensorFlow. This model outperformed industry giants like Bing and Google Translate.✅ Research Dynamo: Demonstrated leadership by publishing two first-author papers and coordinating research efforts for a 6-person NLP research team.

Hanoi, Vietnam

🚀 Part-time Software Engineer at Viettel, helped develop an intelligence chatbot. Trailblazing in the World of Tech 🌐My journey into the software industry commenced at Viettel Cyberspace Center, where I delved into the realm of software engineering with unparalleled enthusiasm. This role served as the cornerstone of my journey in the software world, a time marked by growth, leadership, and a relentless pursuit of knowledge. Over a span of 1 year and 2 months, I achieved significant milestones:✅ First-hand experience with Microservices: Led the development of a robust suite of microservices for chatbot intent identification, leveraging word embedding techniques in Java and Python. Accompanied by Apache Solr, these innovations ensured an exceptional accuracy rate of 99%.✅ Data transforming: As an integral part of the NLP department, I spearheaded the labelling process, and supported a team of 5 labelling specialists. This concerted effort resulted in the labelling of countless conversations, contributing to the progress of our projects.✅ Tech Explorer and Documenter: I dedicated my time to surveying and meticulously documenting the ever-evolving landscape of Natural Language Processing (NLP) and Machine Learning (ML) technologies. My passion for exploration led to the production of two reports every week, shedding light on the cutting-edge advancements in the field.

Master'S Degree, Computer Science, 4.0/4.3

Thesis: Root Cause Analysis Frameworks for Information Systems. Awards: Mitacs Fellowship (with EXFO), Concordia's FRS bursaries. Courses.

Engineer'S Degree, Computer Science, 3.51/4.0

HUST is the best universities (by global ranking) for engineering in Vietnam. Awards: In-course Scholarship, Third-prize competitive.