As a Senior SEO Specialist, I lead all efforts to make our website show up better in search results. I create and follow a plan to link pages within our website to make it easier for users to find their way around. I also make sure our Google My Business profile is optimized so people can find us locally. I work on getting other websites to link to ours to increase our site's authority, and I use local SEO strategies to attract customers searching for our services nearby.

- Conduct extensive keyword research to identify relevant terms and phrases that will drive organic traffic to client websites- Optimize website structure, metadata, and on-page elements to improve search engine visibility and rankings- Implement technical SEO strategies to enhance website speed, crawlability, and indexing- Analyze website performance data using tools like Google Analytics to identify areas of improvement and track the impact of SEO efforts- Conduct topic research using clustering techniques to identify high-value keywords and topics for content creation, ultimately driving organic traffic and improving website visibility.- Guide web development team on proper construction of SEO-optimized site, ensuring technical SEO best practices are implemented for improved search engine rankings and site performance.- Guide graphic artists on how to design images for the website that are SEO-friendly, enhancing the visual appeal and user experience while also optimizing image alt tags and file names for improved search engine visibility.- Act as a digital marketing strategist to develop a comprehensive marketing plan aimed at increasing organic traffic and driving sales, leveraging SEO techniques to target and attract the right audience.- Regularly publish blog articles to 3 owned websites, leveraging my expertise in SEO and content marketing to increase organic reach, traffic, and engagement on the sites, ultimately impacting brand visibility and customer acquisition.- Develop and execute an internal linking strategy to connect the most important pages of the website, improving page authority and search engine rankings, leading to increased organic traffic and site performance.- Regularly publish posts to various social media channels, utilizing SEO techniques to optimize posts for search visibility and maximize organic reach, thus increasing brand exposure and attracting potential customers.

- Create article drafts using Surfer SEO for writers in order to write an SEO optimized articles including overall structure, word count, keyword density, and readability..- Optimized published posts and page content using the Surfer SEO Audit tool.- Perform on-page optimization by aligning page titles and meta descriptions to target keywords.- Optimize website blog posts for FAQs and Schemas.- Monitor writer’s invoices, billing and payment processes.- Reviewing articles submitted by writers to ensure they are grammatically correct and free from spelling errors and optimize for SEO.- Collaborating with writers, editors, and other team members to ensure that all content is of the highest quality.- Keeping accurate records of all content proofread, including feedback given and revisions made, for future reference and optimization purposes.- Analyzing the existing content and making necessary edits to optimize it for search engines, such as improving the title, headings, meta tags, and image alt text.

- Conducting keyword research to identify relevant and high-performing keywords for organic search optimization.- Implementing on-page optimization techniques, such as optimizing meta tags, header tags, and website content, to improve organic rankings.- Monitoring website performance using analytical tools and adjusting strategies as necessary to improve search engine visibility.- Developing and implementing off-page optimization strategies, such as link building, to increase the website's authority and reputation.- Managing and optimizing local search strategies to improve visibility in specific geographic regions.- Utilizing local SEO strategies, such as optimizing Google My Business profiles and managing online reviews, to improve local search rankings.- Implementing citation-building strategies by ensuring consistent and accurate business information across online directories, review sites, and social media platforms.- Developing and executing guest posting strategies to acquire high-quality backlinks from reputable websites within the same industry.- Performing regular competitor analysis to identify opportunities and stay ahead in the search rankings.Achievements of putting 3 client websites on Google Search Australia for their target keywords:- Increased organic visibility: By optimizing the websites for relevant target keywords, the SEO specialist/SEO Manager successfully improved their organic rankings on Google Search Australia. This increased the visibility of the websites in the search results, making it easier for potential customers to find them.- Higher organic traffic: As a result of improved rankings, the client websites experienced an increase in organic traffic from Australian users. This means that more people were visiting the websites through organic search, resulting in a broader audience reach and potential for conversions.

- Lead the team to Conduct comprehensive SEO audits for Fiverr clients to evaluate their website's performance, identify areas for improvement, and recommend strategies for optimization.- Guide the team to develop and implement monthly SEO plans tailored to meet the specific goals and objectives of Fiverr clients, ensuring the highest visibility and ranking in search engine results pages.- Conduct thorough keyword research, competitor analysis, and industry trends analysis to identify opportunities and optimize website content accordingly.- Optimize Client WordPress, Wix, and Square Space client site's on-page elements, including meta tags, headings, and URL structures, to improve website relevancy and organic search rankings if Fiverr clients agree to perform on-page SEO optimization of their websites.- Monitor and analyze website performance using tools such as Google Analytics and Search Console, and provide regular reports and recommendations to Fiverr clients to track progress and optimize strategies.- Collaborate with clients to understand their business objectives, target audience, and market landscape, and incorporate these insights into SEO strategies.

- Provide exceptional email support to clients of MMM RSA based in Africa regarding their investment and Bitcoin accounts.- Respond promptly and professionally to client inquiries and concerns through email communication.- Thoroughly understand the company's investment and bitcoin processes, policies, and products to address clients' questions accurately.- Assist clients in navigating the MMM RSA platform, resolving technical issues, and guiding them through various investment or Bitcoin transaction processes.- Identify and escalate complex client issues or complaints to the appropriate department for further resolution.- Follow up with clients to ensure their concerns have been addressed and provide necessary updates or information as needed.- Maintain accurate records of client interactions, including emails exchanged, responses provided, and resolutions achieved.- Collaborate with the customer support team to improve overall service delivery and client satisfaction by sharing insights, suggestions, and best practices.- Stay updated with the latest industry trends, investment options, and bitcoin-related developments to provide relevant and up-to-date information to clients.- Adhere to MMM RSA's customer service standards, policies, and protocols while ensuring all client interactions are handled with professionalism, empathy, and confidentiality.- Document customer inquiries and provide detailed reports to management.

- Provides solutions and IT support services within the Institution standards framework and in compliance with Worlbank IT policies.- Respond to clients support request received remedy ticket, Helpdesk request or calls.- Provides on the spot training to clients promoting the effective use of technology.- Provides solutions and IT support services within the Institution standards framework and in compliance with Worlbank IT policies.- Coordinate plans and schedules the installation and deployment of new workstation images, software/hardware upgrades/security upgrade and fixes and other institutions IT products and ensures deployment meet clients expectations.- Maintains IT facilities such as desktop and laptops computers and printers, software application copier and telephony systems, audio and visual equipment including video conference units.- Managers users access to LANs,WANs, servers, files and databases.- Administer Active Directory related functions such as setup of new profiles on servers, create and update access permissions.- Troubleshoot and diagnose hardware/software and network related issues.

- Provide first-level technical support to internal clients, including diagnosing and resolving hardware and software issues related to IBM-provided equipment and software.- Respond promptly to emails via Lotus Notes and phone inquiries from end-users using the Avaya phone system, addressing their concerns and providing efficient solutions.- Resolve technical issues promptly and effectively, either through remote assistance ensuring minimal downtime for clients.- Manage and troubleshoot Lotus Notes, assisting users with email and calendar functionalities, as well as resolving any software-related problems.- Utilize codesk ticketing system to log and track client requests, ensuring accurate documentation of issues and resolutions and passing them to 2nd or 3rd-level support.- Collaborate with second or third-level support teams to escalate and follow up on unresolved issues, ensuring timely resolution.- Provide support for Microsoft login accounts, assisting end-users with password resets, access permissions, and general account inquiries.- Maintain a high level of customer service, ensuring clients receive professional and courteous assistance throughout the problem-solving process.- Keep up-to-date with technological advancements and industry best practices to enhance technical knowledge and improve support capabilities.- Collaborate with team members to share knowledge, brainstorm solutions, and contribute to the continuous improvement of helpdesk processes and procedures.

- Diagnose and resolve hardware and software issues for a wide range of computer systems, including desktops, laptops, and servers.- Perform computer assembly, installation, and configuration, ensuring optimal functionality and compatibility.- Provide technical assistance and support to end-users, promptly addressing their IT concerns and troubleshooting problems effectively.- Maintain and upgrade software applications, operating systems, and anti-virus programs to keep computer systems secure and up-to-date.- Set up and configure LAN networks, ensuring smooth connectivity and efficient data transfer between devices.- Conduct regular hardware and software audits, identifying areas for improvement and implementing necessary upgrades or replacements.- Assist in managing IT inventory, and keeping track of computer equipment, peripherals, and software licenses to maintain accurate records.- Train end-users on basic computer and software usage, promoting IT literacy and enhancing productivity within the organization.

- Provided technical support and assistance to customers using WiFi services in cafes such as Starbucks, Coffeebean, and others within Metro Manila.- Troubleshot and resolved customer issues related to WiFi settings and connectivity problems.- Assisted customers in navigating through authentication and login processes for secure internet access.- Resolved customer queries and concerns through phone, email, or in-person interactions- Maintained accurate and up-to-date records of customer interactions and issue resolutions.- Collaborated with the technical team to identify and resolve recurring customer issues.- Conducted regular quality checks to ensure seamless and reliable WiFi experience for café customers.- Proactively identified and reported any potential system or network failures to maintain uninterrupted internet service to cafés.

- Encode drivers licenses and motor vehicle registrations into a database system accurately and efficiently.- Perform data verification and quality control checks to ensure accuracy.- Analyze and cross-reference documents to identify any discrepancies or errors.- Maintain confidentiality and security of the information being handled.- Handle a high volume of documents and meet deadlines consistently.- Collaborate with team members to resolve any issues or concerns in the data encoding process.- Stay updated with any changes in regulations or procedures related to drivers licenses and motor vehicle registrations.- Utilize data entry software and tools effectively to streamline the encoding process.- Provide assistance and support to other departments as needed in relation to data encoding and document analysis.

- Provide one-on-one instruction to tutorial students in various desktop applications such as Windows 98, MS Word, MS Excel, and Internet.- Develop and deliver engaging and informative tutorials to enhance students' understanding and proficiency in these applications.- Assess students' learning needs and tailor tutorials accordingly to ensure effective learning outcomes.- Address and resolve any issues or questions raised by students during the tutorial sessions.- Monitor and evaluate students' progress through regular assessments and feedback- Stay updated with the latest developments and updates in the software applications being taught.- Maintain a positive and supportive learning environment to foster students' confidence and motivation in using these applications.

- Provide technical support and assistance to students in the school computer laboratory.- Maintain and troubleshoot computer hardware and software issues in the school computer lab.- Ensure all computers in the lab are operational and in working condition.- Manage and maintain network connections for students' usage.- Monitor and secure the computer lab to prevent unauthorized access.- Assist in the setup and configuration of peripherals such as printers and scanners.- Create and maintain user accounts and profiles for students and staff.- Conduct regular maintenance tasks such as system updates and data backup.- Assist in the training and orientation of students on computer lab policies and procedures.