Bradley Vanderhorst Email & Phone Number

Tomkins Cove, NY, US

Paris, FR

Paris, FR

Build and deliver tailored enablement programs to key users, including platform & insights training, certification, via onsite and remote meetings.Design and lead use case workshops to drive product awareness, adoption and meet customer goals.Gather and share feedback to internal teams for continuous improvement of our programs & product.Foster.

Tel Aviv, Israel, IL

Tel Aviv, Israel, IL

Build strong relationships with our clients to understand their needs and ensure their success with monday.comServe as the main point of contact and liaison between clients and the rest of the monday.com teamEmpower customers to connect their goals and challenges with the solution in monday.comTake ownership of new accounts and manage their onboardingLead.

Arden, NC, US

Implemented new ways to manage accounts in order to have a 20% impact in new leads. Organized 200+ individual accounts and over 20 group purchasing organizations in order to filter by priorityAssisted in doubling the accounts of the Northeast office within two years.

Cupertino, California, US

Monitor employee performance, delivering consistent feedback to improve the customer experience and enhance workflow.Keep abreast with company products and maintain deep technical knowledge, both in-store and online, to improve customer interactions and promote brand loyalty. Adhere to a quarterly sales objective of $200K and assist team with concerns in.

Cupertino, California, US

Manage multiple tasks concurrently, including reporting on local fraudulent activities, leading the floor, delivering customer service support to specialist, and enhance workplace efficiency. Trained over 85 highly qualified staff on how to accurately identify and prevent fraudulent transactions.Developed a program to identify customers within the Apple.

Cupertino, California, US

Devised a high impact training strategy aimed at empowering all mentors to enhance their training initiatives, as well as delegated tasks to 30-mentor team to stay ahead of all upcoming trainings. Successfully oversaw the training of new hero product and on-boarded over 150 new specialists. Advise employees on what competencies to focus on in order to.

San Francisco, CA, US

Deliver high quality customer service, in order to ensure the customer had all their needs met before completing transaction. Maintain an organized sales floor and stock roomStay up-to-date with the latest fashion trends in order to provide excellent customer service

New York, New York, US

Support the Community Health Advocates and Health Initiatives department.Conducted research around New York City emergency call responses and ambulance dispatchment.

New York, NY, US

Created and managed social media networks for clientsCreated targeted media lists for broadcast, radio, print and online outletsDrafted and serviced pitch letters, events and media alerts

New York, NY, US

Assisted in ad-hoc projects to increase transparency in the technology costsCreated new reports to be use in meetings between Tech and Business teamsFacilitated feedback on the programs used

New York, NY, US

Contributed to the success of a new form of mobile transactions, gathering key information in regard to mobile device payment options. Coordinated with CIO, presenting key findings of AmEx and how mobile payment findings could be applied.

New York, NY, US

Directly involved with assisting in the process of aligning IP deals with different business units, creating summaries for license deals, and documenting past licenses transactions. Worked cross-functionally to create over 100 summaries for AmEx IP deals.

New York, NY, US

Assisted teachers in Spanish and French classes of 10-15 students Interviewed perspectives G.E.D. and E.S.L. applicants Meet and discussed class management with G.E.D. and E.S.L. teachers Maintained records, created flyers and brochures to promote the program

Bachelor Of Arts, Corporate Communication

H.S.

Education record