Viakaadeya Forkpa, Msit, Hitrust Ccsfp, Ccsk, Ccp, Cc Email & Phone Number

Tampa, Florida, United States

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, ISO, penetration testing, PCI DSS, HITRUST, FedRAMP/FISMA and privacy compliance. A-SCEND, our proprietary.

Pawtucket, Rhode Island

• Originated, reviewed, processed, and closed customer loan applications.
• Designed strategies and led a team that increased Google reviews from 23 to 104 within two weeks.
• Participated in team projects to meet performance benchmarks designed by management.
• Maintained accurate cash control and safeguarded the company’s assets per loss prevention policy.
• Accurately created and maintained customer files and recorded transaction information into the point of sales system.
• Developed and maintained cordial relationships with current and future customers.

Providence, Rhode Island, United States

• Accurately recorded payments, credits, and other transactions using QuickBooks
• Prepared and reviewed the annual operating budget for the organization under supervision.
• Assisted the president and financial advisor as needed.

Woonsocket, Rhode Island

• Contributed to center revenue of more than $200,000 per month by processing loans and selling ancillary products.
• Performed verification and accurately processed loans and transactions per company policy.
• Demonstrated sales culture by serving and educating customers on product portfolio.
• Answered and placed outgoing calls in response to general inquires, customer applications, and dispute resolution.
• Reconciled receipts with sales reports and helped with resolving overage or shortage.

Fall River, Massachusetts

• Received and stored inventory.
• Selected, packaged and shipped customer orders.

Columbia, Maryland

• Served members and guests in a variety of ways, including giving tours, assisting with purchases, providing information and addressing and/or resolving members issues, needs or concerns.
• Recommended and sold fitness membership, processed payments using point of sale system.

Columbia, Maryland

• Supported groups and workshops on various personal and academic-related topics.
• Met with assigned mentees weekly and worked interdependently with fellow mentors.

Master'S Degree, Information Technology - Cybersecurity

Bachelor'S Degree, Accounting

Activities and Societies: Beta Alpha Psi

Associate'S Degree, General Studies- Business