Vian Chen

Vian Chen Email and Phone Number

Manager, GPGS Communication and Translation Management, ASPAC @ 凯悦
Shanghai, China
Vian Chen's Location
Shanghai, China, China
Vian Chen's Contact Details

Vian Chen work email

Vian Chen personal email

n/a
About Vian Chen

Vian Chen is a Manager, GPGS Communication and Translation Management, ASPAC at 凯悦. They possess expertise in airlines, airports, flights, diamond grading, leadership and 13 more skills. They is proficient in Japanese and English.

Vian Chen's Current Company Details
凯悦

凯悦

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Manager, GPGS Communication and Translation Management, ASPAC
Shanghai, China
Website:
hyatt.com
Employees:
88118
Vian Chen Work Experience Details
  • 凯悦
    Manager, Gpgs Communication And Translation Management, Aspac
    凯悦
    Shanghai, China
    View
  • 凯悦
    Manager, Gpgs Communication & Translation Management, Aspac
    凯悦 Mar 2023 - Present
    中国 上海市
    View
  • Hyatt Hotels Corporation
    Senior Specialist, Translation Content, Global Property & Guest Services - Greater China
    Hyatt Hotels Corporation Jun 2019 - Feb 2023
    Shanghai
    View
  • Park Hyatt Shanghai
    Administration Manager To Director.President
    Park Hyatt Shanghai Dec 2016 - May 2019
    Shanghai
    Administration Manager
    View
  • Delta Air Lines
    Assistant Purser/Economy Leader
    Delta Air Lines Sep 2012 - Oct 2016
    Pvg
    Good problem solver and decision maker, handle the complaint and emergency situation.Professional Emergency Training for Medical （Including CPR）,Fire, Terrorist issue, Emergency escape on land/water, etc…Maintain the good working relationship, collect and manage the passenger feedback on regular product and service. Report all the special issue to company via FACT system online. Offer the date processing and analysis. Offer the solution on detail problem. Good job knowledge and Technical skills, keep updating the company news and standards.Customer Service Orientation, keep the flight smoothly with Delta standards.Business and Organizational Acumen, promote the company brand in the air.Keep Personal Effectiveness and Development, showing ownership for the decisions in the air and being a positive role model.Offer the language support to chinese passenger.
    View
  • Delta Air Lines
    In-Flight Service Representative/Interpreter
    Delta Air Lines Aug 2005 - Oct 2016
    Professional Emergency Training for Medical （Including CPR）,Fire, Terrorist issue, Emergency escape on land/water, etc…Maintain the good working relationship, collect and manage the passenger feedback on regular product and service. Report all the special issue to company via FACT system online. Offer the date processing and analysis. Offer the solution on detail problem. Good job knowledge and Technical skills, keep updating the company news and standards.Customer Service Orientation, keep the flight smoothly with Delta standards.Business and Organizational Acumen, promote the company brand in the air.Keep Personal Effectiveness and Development, showing ownership for the decisions in the air and being a positive role model.Offer the language support to chinese passenger.
    View
  • Grand Hyatt Shanghai
    Guest Relationship Assistant
    Grand Hyatt Shanghai Jul 2003 - Jul 2005
    Cashier with good financial knowledge and skill.Reception service for VIPs and group customers.Handle Complain of the whole hotel.Promote the Hyatt Brand all the time to all the customers.Communicate with other departments to keep the good customer experience in the hotel
    View

Vian Chen Skills

Airlines Airports Flights Diamond Grading Leadership Tourism Aviation Security Charter Flight Planning Flight Safety Civil Aviation Hotel Booking Gems&diamond Appraisal Gems Grading Management Customer Service Customer Relations Hospitality Industry

Vian Chen Education Details

Frequently Asked Questions about Vian Chen

What company does Vian Chen work for?

Vian Chen works for 凯悦

What is Vian Chen's role at the current company?

Vian Chen's current role is Manager, GPGS Communication and Translation Management, ASPAC.

What is Vian Chen's email address?

Vian Chen's email address is vi****@****att.com

What schools did Vian Chen attend?

Vian Chen attended The Hong Kong Polytechnic University, Tongji University.

What skills is Vian Chen known for?

Vian Chen has skills like Airlines, Airports, Flights, Diamond Grading, Leadership, Tourism, Aviation Security, Charter, Flight Planning, Flight Safety, Civil Aviation, Hotel Booking.

Who are Vian Chen's colleagues?

Vian Chen's colleagues are Gabbie Downs, Mariya Dickerson, Success Messages, Joe Snug, Hans Pöhler, Dong Minh Thuong, Julie Velasco.

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