Thiago Vianna Email & Phone Number

São Paulo, SP, BR

São Paulo, Brazil

Leadership of Product Operations and Execution, Product Discipline, Culture and communications innitiatives in products and other cross areas Implementation of New Product Innovation Program in Brazil

São Paulo, Brazil

São Paulo, Brazil

The strategy team exists to monitor Hash's main KPIs, in order to generate insights, rollout plans and coordinate actions that may lead Hash to scale in a startup hyper-growth environment.- Acting as Business Partner of the Operations Onboarding Team, responsible for Hash's new pilot clients (15 in total), my main focus was on driving the scalability and.

São Paulo, Brazil

- Managing a team of 7 people responsible for building the product revenue strategy for massified channels for the entire company’s products portfolio (credit and collection services, analytics and marketing solutions)- Building a commercial sales execution model unifying the sales speech, pricing ranges, sales tools and business approach, supporting the.

São Paulo, Brazil

- Managing a team of 5 people responsible for credit collection products strategy focused on B2B market (SMB and big tech companies)- Conducting the revenue strategy profitability (budget, forecast, LTV, pipeline and prospect actions) with a 15% yoy increase in revenue- Formulation of the pricing and revenue strategy of the credit collection portfolio.

São Paulo, Brazil

Boa Vista is a highly analytical company that provides data to Businesses and Customers to improve the decision-making process.- Responsible for the sales and revenue strategy of credit recovery products working closely with multiple account managers- Management of key performance indicators, sales funnel and product pipeline- Creation of product material.

Playa Del Carmen, Mexico

Work place: Andaz Mayakoba Resort Riviera MayaAndaz is the top luxury lifestyle brand inside Hyatt’s hotels portfolio.- Working closely to Director of Sales and Director of Revenue on annual budget, monthly/annual forecast, market analysis and revenue strategies- Generating weekly and monthly sales KPIs for Leadership Comitee and Latin America/Caribbean.

Abu Dhabi, United Arab Emirates

Work place: Park Hyatt Abu Dhabi Hotel and VillasPark Hyatt is the top ultra-luxury brand inside Hyatt’s hotels portfolio.- Responsible for Sales Analysis of Wholesale and Groups segments and weekly KPIs reports of revenue and P&L- Strong interaction with corporate accounts and travel partners in GCC, Europe and Asia for prospecting and account management.

Abu Dhabi, United Arab Emirates

- Improve commercial sales & leasing performance coordinating Retail negotiations with Key-Account groups and retailers- Full support and performance management of 10 sales & leasing senior negotiators- Responsible for market researches for potential brands and business groups in expansion to Middle East- Centralized contact with clients and coordination.

São Paulo, Brazil

Main Focus: Standardizing processes to improve sales teams’ performances, 4,000 branches revenue and customer satisfaction working closely with a board of 35 sales consultants.As a Sales Business Analyst, I focused in Sales Teams Performance Improvement and Customer Experience through monitoring and measurement of KPI, performance dashboards and financial.

São Paulo, Brazil

• Main Focus: Develop holistic vision and knowledge of core banking applications, through consulting projects, business courses and coaching lessons.The Trainee Program at Itaú Unibanco seeks young graduates to form the.
• I spent 2 months at FIA business school taking a mini MBA course and I also had contact with the main leaders of the bank, speaking about their challenges and perspectives.
• Then, I spent six months in job rotation developing several consulting projects with focus on performance improvement and revenue increase in some areas of Consumer Bank, presenting to directors and VPs.
• After that, I was allocated to the Commercial Planning Area, managing performance results cycle of about 35 sales consultants and 4,000 branches throughout Brazil.
• Developed training materials for sales teams, KPI management and required analysis of the consultants’ teams performances, and projects aimed at standardizing processes and customer service across the country.

Rio De Janeiro, Brazil

Main Focus: Increase sales performances and malls revenue, working closely with 45 sales executives supporting in commercial main activities such as business proposals, KPIs reports, training materials and other projects.During the 2 years i spent in BRMalls, the largest shopping mall company in Latin America, I focused on formulations of business.

Rio De Janeiro, Brazil

Main Focus:Planning and forecasting of sales indicators and funcionalities of main portal “Oi” focusing on users experience.At the Digital Relations team at Oi, I developed KPIs dashboards focused on sales data indicators of the “Oi.com.br” main portal features and all online content. I also did data analysis and weekly reports through Google Analytics.

Master Of Business Administration - Mba, Market Strategy

Certified by the Brazilian School of Public and Business Administration of Fundação Getulio Vargas (FGV/EBAPE), the course aims to develop.

Extension Degree, Extension In Business Management (Strategy And Banking)

A mini-MBA courses sponsored by Itau-Unibanco as part of the Trainee program on 2013 envolving aspects of: Banking Simulation.

Bachelor'S Degree, Business Administration And Management, General

Undergraduate Thesis: Business Plan - Connectfast Digital Marketing

Exchange Course, Business English

Exchange course through Kaplan International in Santa Barbara, CA - USA