Director(Service Now Platform Owner - Itsm)
Current
Apr 2018 - Present
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Vibha Sharma Email & Phone Number
Director(Service Now Platform Owner - ITSM) @ Kroll | Driving ITSM Adoption | Head of Global Service Management | IT Leadership | AI Promoter
at
Kroll
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director(Service Now Platform Owner - ITSM) @ Kroll | Driving ITSM Adoption | Head of Global Service Management | IT Leadership | AI Promoter
Location
Milton, Ontario, Canada
Company size
Who is Vibha Sharma? Overview
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Quick answer
Vibha Sharma is listed as Director(Service Now Platform Owner - ITSM) @ Kroll | Driving ITSM Adoption | Head of Global Service Management | IT Leadership | AI Promoter at Kroll, a company with 2117 employees, based in Milton, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Vibha Sharma.
Vibha Sharma previously worked as Director(Service Now Platform Owner - ITSM) at Kroll and Head of IT Service Management at Kroll. Vibha Sharma holds Bachelor Of Science, Computer Information Systems from University Of Windsor.
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Kroll
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Profile bio
About Vibha Sharma
As the Director of Service Now Platform at Kroll, I oversee the strategy, implementation, and improvement of service management and operational best practices for on-premise and cloud computing services. I have over 12 years of experience in IT service management, service desk management, and support operations.My core competencies include driving adoption of service management tools and processes, leading continual service improvement and process maturity, working with strategic stakeholders and leadership members, and developing and managing a high-performing team. I am passionate about delivering world-class IT services and solutions that enable and empower the business objectives and outcomes of Kroll, a global leader in risk mitigation and investigation.
Current workplace
Vibha Sharma's current company
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Kroll
7 roles
Vibha Sharma work experience
A career timeline built from the work history available for this profile.
Head Of It Service Management
Apr 2017 - Apr 2018
Senior Manager/Regional Support Manager/Helpdesk Manager
Apr 2014 - Apr 2018
Senior Associate
Jul 2012 - Apr 2014
Senior Support Specialist
Aug 2011 - Jul 2012
Desktop Support Technician
Apr 2009 - Apr 2011
Software Test Specialist - Co-Op
Jan 2010 - Apr 2010
Team & coworkers
Colleagues at Kroll
Other employees you can reach at kroll.com. View company contacts for 2117 employees →
KM
Ken Mate
Colleague at Kroll
Los Angeles, California, United States, United States
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XL
Xiaohe Liu
Colleague at Kroll
Chaoyang District, Beijing, China, China
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GM
Gareth Morris-Hale
Colleague at Kroll
London, England, United Kingdom, United Kingdom
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LS
Lunavath Sunitha
Colleague at Kroll
Hyderabad, Telangana, India, India
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AS
Arleta Szymiec
Colleague at Kroll
Katowice, Śląskie, Poland, Poland
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NF
Natalia Ferrero
Colleague at Kroll
Greater Turin Metropolitan Area, Italy
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ND
Nidhi Damodar
Colleague at Kroll
Mumbai, Maharashtra, India, India
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CJ
Cynthia Janowski
Colleague at Kroll
New York, New York, United States, United States
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DW
Dale Whatley
Colleague at Kroll
Arlington, Texas, United States, United States
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CI
Ceng. Inderjeet Rathee
Colleague at Kroll
Greater Hyderabad Area, India
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Ken Mate
Colleague at Kroll
Los Angeles, California, United States, United States
View →
XL
Xiaohe Liu
Colleague at Kroll
Chaoyang District, Beijing, China, China
View →
GM
Gareth Morris-Hale
Colleague at Kroll
London, England, United Kingdom, United Kingdom
View →
LS
Lunavath Sunitha
Colleague at Kroll
Hyderabad, Telangana, India, India
View →
AS
Arleta Szymiec
Colleague at Kroll
Katowice, Śląskie, Poland, Poland
View →
NF
Natalia Ferrero
Colleague at Kroll
Greater Turin Metropolitan Area, Italy
View →
ND
Nidhi Damodar
Colleague at Kroll
Mumbai, Maharashtra, India, India
View →
CJ
Cynthia Janowski
Colleague at Kroll
New York, New York, United States, United States
View →
DW
Dale Whatley
Colleague at Kroll
Arlington, Texas, United States, United States
View →
CI
Ceng. Inderjeet Rathee
Colleague at Kroll
Greater Hyderabad Area, India
View →
1 education record
Vibha Sharma education
FAQ
Frequently asked questions about Vibha Sharma
Quick answers generated from the profile data available on this page.
What company does Vibha Sharma work for?
Vibha Sharma works for Kroll.
What is Vibha Sharma's role at Kroll?
Vibha Sharma is listed as Director(Service Now Platform Owner - ITSM) @ Kroll | Driving ITSM Adoption | Head of Global Service Management | IT Leadership | AI Promoter at Kroll.
Where is Vibha Sharma based?
Vibha Sharma is based in Milton, Ontario, Canada while working with Kroll.
What companies has Vibha Sharma worked for?
Vibha Sharma has worked for Kroll, Flynn Canada, University Of Windsor, and Research In Motion.
Who are Vibha Sharma's colleagues at Kroll?
Vibha Sharma's colleagues at Kroll include Ken Mate, Xiaohe Liu, Gareth Morris-Hale, Lunavath Sunitha, and Arleta Szymiec.
How can I contact Vibha Sharma?
You can use AeroLeads to view verified contact signals for Vibha Sharma at Kroll, including work email, phone, and LinkedIn data when available.
What schools did Vibha Sharma attend?
Vibha Sharma holds Bachelor Of Science, Computer Information Systems from University Of Windsor.
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