Vibha Sharma Email & Phone Number

As the Director of Service Now Platform at Kroll, I oversee the strategy, implementation, and improvement of service management and operational best practices for on-premise and cloud computing services. I have over 12 years of experience in IT service management, service desk management, and support operations.My core competencies include driving adoption of service management tools and processes, leading continual service improvement and process maturity, working with strategic stakeholders and leadership members, and developing and managing a high-performing team. I am passionate about delivering world-class IT services and solutions that enable and empower the business objectives and outcomes of Kroll, a global leader in risk mitigation and investigation.

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  University Of Windsor

  Computer Information Systems