Customer-focused and results-driven Customer Service Advisor with 3+ years of experience in student housing and retail. Expertise in resolving customer issues and providing exceptional support through various channels, including phone, email, and live chat. Proficient in CRM tools like Salesforce and HubSpot, with a knack for identifying upselling opportunities. Known for my empathy, patience, I am keen to contribute to a team-oriented environment focused on customer excellence.Currently enrolled in the Masters in Business Administration (MBA) degree at Middlesex University, London.
-
Exhibition DesignerWorkspace Design ShowLondon, Gb
-
Customer Service Advisor - Customer ExperienceTribe Student Housing Sep 2024 - PresentLondon Area, United Kingdom -
Resident Advisor - Customer ExperienceTribe Student Housing Jun 2024 - Sep 2024London Area, United Kingdom• Enhanced Customer Satisfaction: Implemented personalized service strategies and efficient problem-solving techniques, leading to receiving consistently positive feedback from students.• Operational Efficiency: Managed leads and contracts using CRM software like HubSpot and Concurrent.• Conflict Resolution and Mediation: Successfully mediated disputes among residents, applying strong interpersonal and communication skills to foster a harmonious living environment and resolve conflicts amicably.
-
Exhibition DesignerWorkspace Design Show Apr 2021 - PresentLondon, England, United KingdomStudy clients' business structure.Translate business requirements into functional designsTimely updating exhibition floorplans.
-
Exhibition DesignerWorkspace Design Show Nl Jan 2022 - PresentAmsterdam, North Holland, NetherlandsStudy clients' business structure.Translate business requirements into functional designsTimely updating exhibition floorplans. -
Design Relationship Manager • SalesHomelane Jun 2023 - Dec 2023Noida, Uttar Pradesh, India•Led client meetings for customer acquisition, goals & strategies, developing tailored solutions to retain client base. Store management and administrative support to maintain the experience centre/ retail environment.•Negotiated contracts to maximise margins and order volume, cross-selling products. Utilised Salesforce CRM to generate key client metrics, ensuring customer engagement and sales strategy.•Delivered 130+ sales pitches and presentations with 52% conversion rate. -
Interior Designer • SalesLivspace Aug 2022 - May 2023Delhi, IndiaDeveloped initial ideas and acquired key information about potential projects, discussed requirementsin detail with clients and set project schedules. Liaised with partners, internal stakeholders, consultantsand contractors as needed. Managed project timelines and prepared the deliverables. Researched andgathered information and photographs relating to the project. Owning the Sales funnel from potentialleads to driving closures with average conversions by 40% singlehandedly. -
Interior Design InternLiv Interio Jan 2022 - May 2022Noida, Uttar Pradesh, India
Vibhas Wadi Education Details
-
Business Administration And Management, General -
Amity University NoidaInterior Design -
Schooling
Frequently Asked Questions about Vibhas Wadi
What company does Vibhas Wadi work for?
Vibhas Wadi works for Workspace Design Show
What is Vibhas Wadi's role at the current company?
Vibhas Wadi's current role is Exhibition Designer.
What schools did Vibhas Wadi attend?
Vibhas Wadi attended Middlesex University, Amity University Noida, Bal Bharati Public School, Noida.
Not the Vibhas Wadi you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial