Vibhor Malvi Email & Phone Number

Maharashtra, India

Bhopal, Madhya Pradesh, India

Bhopal, Madhya Pradesh, India

- Lead the strategy, development, and execution of clients Loyalty marketing and CRMinitiatives to optimize acquisition, retention, win-back, personalization, and promotionalstrategies.- Support other business areas with their communications to the registered user andsubscriber base, particularly acquisition.- Collaborate with other departments to bring business efficiencies and deliver to targets.- Provide future sales/business development opportunities based on insights fromprogram performance.- Managed campaigns across Email, App Notification, App Inbox, Web Notifications, SMS, and WhatsApp.

Mumbai

- Responsible for execution of all CRM campaign related to new product launches and offer campaign- Strategies and create all customer lifecycle journeys. Starting from registering on myglamm on any channel to making their repeat purchase.- Assist in all activities related to new CRM campaigns- Work in cross-functional teams to deliver all the collateral for CRM campaigns and other marketing campaigns- Handled multiple channels like App Push, Web Push, SMS, Email, In-App, On-Site to keep engaging the users- Responsible for creating a different loyalty program for All the users- Creating customer churn journey to re-engage fatigue users- Responsible to get conversation rate up on a monthly basis- Creating multiple reports for different stakeholder- Analyzing the performance of each campaign on a daily basis to strategies for the upcoming campaigns.

Mumbai Area, India

- Support the product management team in creating, maintaining and executing on its product roadmap- Partner with the development and operations teams to deliver correctly executed products on time- Work in cross-functional teams to deliver initiatives relating to new product features and marketing campaigns- Assist in all activities related to end to end product operations-Handled major product related activities for taking a CSR campaign (#TurnOnYourEyes) live where MyGlamm had partnered with Lisa Haydon. Tasks involved coordinating, user testing, and acting as a link between, design, product and front-end teams for all campaign related landing pages and emails- Handled homepage widget featuring for app, desktop web and mobile web for the above mentioned campaign.- Product support for creating coupons and offers for various marketing and CRM campaigns

Mumbai Area, India

- Reported to operations managers, part of 5 member team handling the summer clearance salefor Flyrobe across 25+ cities PAN India- Catered to order volume of 1000+ apparel in western category in a month and revenue of INR 30Lakhs- In offline channel, manage the store setup and inventory based on categories and pricing- In online channel, managed the end to end operations, from confirmation to final delivery via 3rdparty logistics outsourcing- Developed an understanding of Flyrobe’s customer support, warehousing, order managementand inventory management