Vibhor Mittal Email & Phone Number

Gurgaon, India

Noida Area, India

- Part of the Sentinel software monetization group- Responsible for driving growth for Sentinel EMS Entitlement management system (EMS)- license lifecycle and entitlements management platform - Aligned product roadmap with portfolio strategy in collaboration with leadership.- Product operations leader for the Sentinel Portfolio,.- Implemented and rolled out the product packaging to cater to a wider set of customers.- Steered the transformation from On-premises perpetual delivery to cloud-based SAAS services.

• Build a strong relationship with key internal/external stakeholders• Preparation of project scope documents and business requirements documents• Continuous improvement of core business processes and ensure it is documented• Capture best practices and add to the organization’s knowledge management initiatives.• Customer research to determine best suited features for market edge• Track the complete SDLC from requirement gathering to delivery for each module

Hyderabad, Telangana, India

Development head for the mobile commerce platform, a new product initiative taken by the company. Key Responsibilities :Customer research to determine critical features required for product Determination of best development processes (agile versus waterfall) Product Road Map by capturing, analyzing and prioritizing all client requirementsCost optimization in terms of the budget allocated for the product development Liaising with inter dependant teams to provide all required information to ensure TAT is followed leaving less/no space for ambiguity Release weekly/monthly management reports including major and minor milestonesAnalysis for potential clients and working closely with sales and marketing teams for necessary documentation People management

Handling presales for marketing and sales effortsOrchestrated product design, testing, and production for transactional systemsBuilt a team of 10 engineers with a balance of fresh graduates and experience people, tapping team potential & assigning appropriate tasks. Handling issues and road blocks if any. Coached team through 10-month RnD to mainstream product development cycle for Banking and mobile commerce product, ultimately delivering a flag ship product for the company

Responsible for coordinating fresh implementations for existing products in adherence to budgets and project schedule Coordinate with development team, account managers for handling change requests and road blocks of projects Proactively taken up additional responsibility of Domain knowledge: studies specific to banking and payment gateway

Led the development team for completing the development cycle of three Value added products like Local number, Collect call system in record time of 4 months Handled Maintenance issues and Change requests for the existing live services deployed in 6 Telecom operations (mention countries of operations) in lieu with internal teams and clientsPersonally designed a new product (name) - currently in the production stageRe-engineered existing product for better performance in terms of total turnaround time ,stability

Research and development of cutting edge technologies especially on Java platform for enhancing performanceDesign and development of Roaming services in 2G networks with and without CAMELMigration of Live products from one telecom network to another (Alcatel to Ericsson ) by analyzing the new switching system and designed the changes accordinglySite in-charge for Kenya for handling all support and operational issuesTrained Celtel Kenya officials on InRoam Platform , which is Pyro's flagship product

Implementation of Value Added Services like Welcome SMS, Prefer Roam etc in 2G network in Kenya, Tanzania with operators like Celtel (Zain) Kenya , Vodacom Tanzania Developed SMS Billing for out roamers (CAMEL Ph-1 and ph-2) in GSM networksOnsite development of feature enhancement for the InRoam platform Involved in various IOT interfacing with Ericsson, Alcatel and Siemens switches

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General

Dac, Diploma In Advanced Computing

B.Tech, Computer Science & Engineering

Activities and Societies: Member of events organisation teamAllumini of Meerut Institute of Engineering and technology , Meerut.

B.Tech, Computer Science

Education record