Vibhum Awasthi Email and Phone Number
As a data analyst, I apply my combined business and technical skills to extract meaningful insights and drive business growth and innovation. I have nearly 1 year of experience as a Customer Support Analyst at Godaddy and have completed multiple data analysis certifications from Google and Electronics and ICT Academy at Indian Institute of Technology, Guwahati, and mastered relevant tools such as Python, SQL, and Tableau..
Lantern Capital
View- Website:
- lanterncapital.ca
- Employees:
- 23
-
Full Stack Product DeveloperLantern CapitalBengaluru, Ka, In
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Backend And Data EngineerStipe Solutions Private Limited Jun 2024 - PresentBengaluru, Karnataka, India -
Technical Support Operations AnalystGodaddy Apr 2023 - Nov 2023Mohali District, IndiaPerformed data cleaning and manipulation on support staffs' conversations to analyse the KPIs like online percentage, NPS score, chats closed to chats taken ratio and the revenue generation with Excel and visualized it using Power BI Dashboards and used it to forecast the targets for the next 2 weeks for various teams.Collaborated with the Advanced Support Team during the Media Temple takeover to ensure a smooth transition for customers by developing a comprehensive cheatsheet for quick resolution of specific technical problems to reduce the overall conversation time of the clients to reduce queue lengths and improve efficiency. -
Teaching AssistantVisvesvaraya National Institute Of Technology Jul 2016 - Jun 2018Nagpur Area, India -
InternPrestige Group, Bangalore May 2015 - Jul 2015Bangalore
Vibhum Awasthi Education Details
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Jwaharlal Nehru Government Engineering College, Sundernagar65% -
Rainbow International School, Nagrota Bagwan87%
Frequently Asked Questions about Vibhum Awasthi
What company does Vibhum Awasthi work for?
Vibhum Awasthi works for Lantern Capital
What is Vibhum Awasthi's role at the current company?
Vibhum Awasthi's current role is Full Stack Product Developer.
What schools did Vibhum Awasthi attend?
Vibhum Awasthi attended Visvesvaraya National Institute Of Technology, Jwaharlal Nehru Government Engineering College, Sundernagar, Rainbow International School, Nagrota Bagwan.
Who are Vibhum Awasthi's colleagues?
Vibhum Awasthi's colleagues are Chakwalia K, Navjot Virk, Marven Parmar, Sohel Tharani, Harvin Singh, Manavkumar Patel, Prabhjot Kaur.
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