I use global consulting skills to ensure the success of teams, projects and programs. Skills and abilities include training needs analysis, design, development and implementation (ADDIE); stand-up training (virtual and F2F); program/project management; change management; communications; and technical writing. 📨Vicpassion@gmail.com📱650-275-2134➤DOMAINSSales, marketing, end-user software, hardware, product, compliance, quality, legal, onboarding, biotech, cloud computing, soft skills➤DELIVERY MECHANISMSILT (remote and face-to-face), e-learning, blended learning, video, scripted graphic recording, user guide, job aids, safety and user guides, operator manuals, service manuals, addenda, modification kits ➤WHO IS VIC?I am a people person. I enjoy building relationships, and I especially enjoy working in an amazing team in which I can encourage and support others. I like to lift up my team.
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Product Trainer IiiEnvision Pharma GroupSunnyvale, Ca, Us
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Training ManagerHitachi Rail Aug 2023 - PresentLondon, England, Gb➤Manage the Hitachi training effort for a $798M rail project for BART. Supervise technical writers and contractors developing manuals and training for rail technology projects. Review their work and manage the timeline and risks. ➤Communicate lessons learned among team and contractors to ensure efficiency.➤Prepare trainers for pilots by planning and educating them on client, project, and client needs.➤Track traceability of O&M manuals and training package to client requirements using DOORS. -
Change Champion | Psa Champion, Emea (Aka Trainer/Instructional Designer/Technical Support)Softwareone Deutschland Gmbh 2020 - 2022Leipzig, DeChange Champion: ➤Enabled adoption and change for internal Services projects, including acquisitions. ➤Planned and executed internal communications over email, Yammer and SharePoint. Maintained internal Services SharePoint site. PSA Champion, EMEA: ➤Supported the adoption of our Microsoft Dynamics 365 professional services automation (PSA) software through training, instructional design, change management, communication and technical support. ➤Trained almost 300 users with survey scores for training content and delivery of 4.76/5. ➤Designed and developed the first-ever formal training materials for use by the team of regional champions, resulting in 20% shorter and more interactive training. -
Technical WriterRoche 2019 - 2020Switzerland 🇨🇭 , Ch➤Worked with R&D to document medical lab-automation devices for operators and field service engineers.➤Wrote and updated documentation using Structured and Unstructured FrameMaker and Schema ST4.➤Planned and facilitated successful departmental offsite for 40 in September 2019. -
Senior It Project ManagerIonos 2018 - 2018Montabaur, Rheinland-Pfalz, De➤Managed IT projects to enhance consumer-facing web pages, through initial prep and kickoff meetings, managing ongoing development, final testing of pages prior to going live and lessons learned. -
Program Management Office Operations DirectorOracle 2014 - 2016Austin, Texas, Us➤Hired full time and promoted after initial contract through Randstad. ➤Built the tools, templates and best practices for internal Marketing Operations PMO and trained project managers on project-management methodology and tools. ➤Designed a blended learning curriculum for new and existing employees on using Eloqua and Certain Event Management System. Worked with SMEs and Oracle University to plan, design, build and manage short training videos.➤Established and implemented an assessment strategy ensuring the successful completion of onboard training by Oracle marketers to modern marketing and the related business processes. -
Learning And Project Management ProfessionalCustom Training Services Inc 2014 - 2015➤Specialized in HR training, software and business process training, soft skills training, sales training and more.
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Director, Learning Consulting Services/Director/Vp, Operations At Future StateAccenture 2007 - 2013Dublin 2, Ie➤Accenture acquired Future State, formerly known as TechProse.➤Delivery of instructional design services to clients such as Cisco Systems, Onyx, Dolby Laboratories, Wells Fargo, Logitech, San Francisco Public Utilities Commission and Roche; and delivery of facilitation services for Ericsson. ➤Selection, implementation and support of new systems, such as Salesforce and Jobscience and selection and launch of outsourced IT support. Managed a sys admin.➤Delivery of project-management services; marketing; social marketing; sales support and thought leadership, including public speaking, delivering webinars and writing articles for publication. -
Sr Dir, Learning SolutionsCrawford & Associates International 2001 - 2006➤Crawford provided learning and change management solutions to clients. ➤Managed professional services team of up to 12 engagement/project managers (focused on training and change communications projects), instructional designers and editors. Managed departmental budget. Optimized utilization.➤Managed web-based and instructor-led training projects, needs analyses and consulting projects with Cisco, HP, Sun and Gap Inc, where we completed a company-wide e-learning/ILT/self-study titled Principles of Integrity.➤Designed, developed and delivered internal training and communications to employees. ➤Served on the leadership team with CEO, COO, VP and HR, playing an active role in company decisions such as reorgs, staffing levels, company direction, employee communications and the planning/execution of the company closure.
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Customer Development Manager For LearningGeneral Physics 1999 - 2000Columbia, Md, Us➤Hired and managed a staff of two project managers for two custom CRM curriculum development and delivery projects for California State Automobile Association (CSAA) totaling more than $4 million in revenue.➤Monitored all aspects of project status and developed feedback mechanisms and metrics to improve work processes; provided coaching, problem resolution and quality assurance for project team.➤Working on client site, led customer interface and cultivated relationship between GP and CSAA and their systems integrator, EDS.➤Managed project financials with profit and loss responsibility. -
Learning Project ManagerGeneral Physics 1989 - 1999Columbia, Md, Us➤Promoted from instructional designer role.➤Managed a $1.2 million custom training delivery project for CSAA for delivery to 1200 insurance-claims personnel.➤Recruited, interviewed, hired and managed instructional designers, database developers, editors, administrative staff and trainers.➤Managed budget; developed project plans, schedules and timelines.➤Developed Train the Trainer programs.➤Managed distance-learning team, providing professional services for VAR relationship for Centra and LearnLinc virtual-classroom tools.
Vic Passion Education Details
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University Of MarylandInstructional Systems Design -
University At BuffaloFrench
Frequently Asked Questions about Vic Passion
What company does Vic Passion work for?
Vic Passion works for Envision Pharma Group
What is Vic Passion's role at the current company?
Vic Passion's current role is Product Trainer III.
What schools did Vic Passion attend?
Vic Passion attended University Of Maryland, University At Buffalo.
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