Vic Passion Email & Phone Number

Sunnyvale, CA, US

London, England, GB

➤Manage the Hitachi training effort for a $798M rail project for BART. Supervise technical writers and contractors developing manuals and training for rail technology projects. Review their work and manage the timeline and risks. ➤Communicate lessons learned among team and contractors to ensure efficiency.➤Prepare trainers for pilots by planning and.

Leipzig, DE

Change Champion: ➤Enabled adoption and change for internal Services projects, including acquisitions. ➤Planned and executed internal communications over email, Yammer and SharePoint. Maintained internal Services SharePoint site. PSA Champion, EMEA: ➤Supported the adoption of our Microsoft Dynamics 365 professional services automation (PSA) software through.

Switzerland 🇨🇭, CH

➤Worked with R&D to document medical lab-automation devices for operators and field service engineers.➤Wrote and updated documentation using Structured and Unstructured FrameMaker and Schema ST4.➤Planned and facilitated successful departmental offsite for 40 in September 2019.

Montabaur, Rheinland-Pfalz, DE

➤Managed IT projects to enhance consumer-facing web pages, through initial prep and kickoff meetings, managing ongoing development, final testing of pages prior to going live and lessons learned.

Austin, Texas, US

➤Hired full time and promoted after initial contract through Randstad. ➤Built the tools, templates and best practices for internal Marketing Operations PMO and trained project managers on project-management methodology and tools. ➤Designed a blended learning curriculum for new and existing employees on using Eloqua and Certain Event Management System..

➤Specialized in HR training, software and business process training, soft skills training, sales training and more.

Dublin 2, IE

➤Accenture acquired Future State, formerly known as TechProse.➤Delivery of instructional design services to clients such as Cisco Systems, Onyx, Dolby Laboratories, Wells Fargo, Logitech, San Francisco Public Utilities Commission and Roche; and delivery of facilitation services for Ericsson. ➤Selection, implementation and support of new systems, such as.

➤Crawford provided learning and change management solutions to clients. ➤Managed professional services team of up to 12 engagement/project managers (focused on training and change communications projects), instructional designers and editors. Managed departmental budget. Optimized utilization.➤Managed web-based and instructor-led training projects, needs.

Columbia, MD, US

➤Hired and managed a staff of two project managers for two custom CRM curriculum development and delivery projects for California State Automobile Association (CSAA) totaling more than $4 million in revenue.➤Monitored all aspects of project status and developed feedback mechanisms and metrics to improve work processes; provided coaching, problem resolution.

Columbia, MD, US

➤Promoted from instructional designer role.➤Managed a $1.2 million custom training delivery project for CSAA for delivery to 1200 insurance-claims personnel.➤Recruited, interviewed, hired and managed instructional designers, database developers, editors, administrative staff and trainers.➤Managed budget; developed project plans, schedules and.

Ma, Instructional Systems Design

Ba, French