Senior Telecom Engineer
Current
Oct 2023 - Present
AeroLeads people directory · profile
Victoriano Canlas Email & Phone Number
What you see is what you get, but wait there is more.
at
Two Harbors Investment Corp.
LinkedIn matched
✓ Verified August 2026
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Current company
Role
What you see is what you get, but wait there is more.
Location
Metro Manila, National Capital Region, Philippines
Company size
Who is Victoriano Canlas? Overview
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Quick answer
Victoriano Canlas is listed as What you see is what you get, but wait there is more. at Two Harbors Investment Corp., a with 92 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Victoriano Canlas.
Victoriano Canlas previously worked as Senior Telecom Engineer at Two Harbors Investment Corp. and Senior Telecom Engineer at Roundpoint Mortgage Servicing Llc. Victoriano Canlas holds B.S. Computer Engineering, Computer from Ama University.
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Email format at Two Harbors Investment Corp.
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Two Harbors Investment Corp.
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Profile bio
About Victoriano Canlas
More than 10 years in the IT and Telecom industry. Knowledge on both Hardware and Software infrastructures. Has excellent troubleshooting techniques that consistently deliver results even under pressure. Utilizes whatever tools provided and makes the most out of it. Compliant in the operations ITIL.You may contact me at +639227118675 / +639202406825 / viccanlas@yahoo.comSpecialties: MS/Mac/Linux Operating System, TouchStar & Noble Software Products, Dialogic/NMS Products, Computer Hardware/Software, Telephony Server, Networking, MS Office, Linksys Networking Products, SQL/Informix Database, Dell Computer System,
Listed skills include Troubleshooting, Telecommunications, Integration, Operating Systems, and 46 others.
Current workplace
Victoriano Canlas's current company
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Two Harbors Investment Corp.
14 roles
Victoriano Canlas work experience
A career timeline built from the work history available for this profile.
Senior Telecom Engineer
DataboxData ShareFaxcom migration to Cloud May 2019 - Dec 2019Faxcom biscom to eFax - May 2022Build faxcom redundancy - June 2020Faxcom connector to O365 - Nov 2019Skype to SFB dec 2017SFB with Netscaler Jan 2018SFB to Teams June 2020Skype front end server July 2019Cisco Jabber Dec 2019CUCM upgrade July 2018 - Oct 2018CUCM to Teams Oct 2019 - May 2022Cisco Flex licensing with SHI May 2020 $98,308June 2019 Migration to fort mill… Show more DataboxData ShareFaxcom migration to Cloud May 2019 - Dec 2019Faxcom biscom to eFax - May 2022Build faxcom redundancy - June 2020Faxcom connector to O365 - Nov 2019Skype to SFB dec 2017SFB with Netscaler Jan 2018SFB to Teams June 2020Skype front end server July 2019Cisco Jabber Dec 2019CUCM upgrade July 2018 - Oct 2018CUCM to Teams Oct 2019 - May 2022Cisco Flex licensing with SHI May 2020 $98,308June 2019 Migration to fort mill officeMobileiron upgrade Oct 8 - 15 2018Daily Health Checks,Powershell Script trainingNew Voice Line Turn up Sept 2018 Show less
Mar 2017 - Jul 2024
Senior Telecom Engineer
Aug 2020 - Oct 2023
Senior Telecom Engineer
Migrated Phone system to British Telecom system
Jan 2016 - Feb 2017
Mis / It
Troubleshooting Touchstar/Noble Atomix Predictive dialer system both software and hardwareProcess data unload and upload, write calling scripts and SQL statements.Transfer data and script back and forth from one server to another.Provide technical support for the Operations department
Mar 2014 - Aug 2015
Senior System Administrator
Provide support for all Infosys Clients using Verint Systems(Audio and Screen Recording, Business Intelligence, Speech Analytics, Workforce management/optimization, Quality Monitoring, Performance Management, Desktop and Process Analytics, elearning, Coaching, Time and Attendance)Provides Desktop Support both hardware and softwareProvides Server Support and managementMakes sure the company is compliant with Payment Card industry data security standard (PCI DSS) and ISO
Jun 2012 - Mar 2014
Technical Support Engineer For Noble System
Troubleshoot, Manage and Optimize Noble Diallers Query and update Informix/Atomix DatabaseRead Noble Activity logsLogs all calls received and madeCreates Trouble Ticket for every issue/outages and updates accordingly until closure/completionAssists Sr. Engineer and other groups on any relevant operations-related activityPerforms miscellaneous job-related duties as may be assigned or apparent
Sep 2009 - Jun 2012
Complex Technical Support Engineer
Touchstar Software
• Manage and Leads TouchStar Complex Issues• Awarded Technical Support of Year in 2008.• Creates and Adds solutions in the TouchStar Knowledgebase• Installing and configuration of Dialogic boards and NMS boards• Troubleshoot database issues with SQL server 2000 and 2005• Do Trainings for clients and new employees.• Configures license for all Touchstar clients
Jan 2008 - Sep 2009
Technical Support Engineer (Simple Level)
Touchstar Software
• Manage and optimize Dialer servers(Predictive, Power, IVR, Preview and Bridge type dial)• Do training for new clients• Knowledge in integration of third party collections software to Touchstar application(Cogent, Latitude, Hubbard)• Read Telephony activity logs for research of problem• Support TouchStar’s Cloud Hosted telephony client • TouchStar Software installation and setup• Address customer care inquiries via phone, email, and sometimes chat, providing prompt… Show more • Manage and optimize Dialer servers(Predictive, Power, IVR, Preview and Bridge type dial)• Do training for new clients• Knowledge in integration of third party collections software to Touchstar application(Cogent, Latitude, Hubbard)• Read Telephony activity logs for research of problem• Support TouchStar’s Cloud Hosted telephony client • TouchStar Software installation and setup• Address customer care inquiries via phone, email, and sometimes chat, providing prompt responses, and working to achieve the highest level of customer satisfaction.• Resolve client issues, and escalating to appropriate department as needed Show less
Apr 2007 - Jan 2008
Technical Solutions Specialist
Provide first-level technical support on basic operational or maintenance of Toshiba portable computers.
Dec 2006 - Apr 2007
May 2006 - Nov 2006
Technical Support Representative
Handled calls for EarthLink Inc on troubleshooting Dial-up, DSL, Cable and home networking support
Mar 2004 - May 2006
Product Support Representative
Link2Support
Provided world-class Technical support on Linksys Products. Educate client on basic network troubleshooting.
Mar 2003 - May 2004
Junior Web Designer
Szazam Technologies Corporation
Designed and created websites using the latest applications(e.i. Macromedia, Adobe) for Companies in the Philippines.
Jul 2001 - Mar 2002
1 education record
Victoriano Canlas education
FAQ
Frequently asked questions about Victoriano Canlas
Quick answers generated from the profile data available on this page.
What company does Victoriano Canlas work for?
Victoriano Canlas works for Two Harbors Investment Corp..
What is Victoriano Canlas's role at Two Harbors Investment Corp.?
Victoriano Canlas is listed as What you see is what you get, but wait there is more. at Two Harbors Investment Corp..
Where is Victoriano Canlas based?
Victoriano Canlas is based in Metro Manila, National Capital Region, Philippines while working with Two Harbors Investment Corp..
What companies has Victoriano Canlas worked for?
Victoriano Canlas has worked for Two Harbors Investment Corp., Roundpoint Mortgage Servicing Llc, Freedom Mortgage, Ocwen Financial Corporation - Us, and Political Connection.
Who are Victoriano Canlas's colleagues at Two Harbors Investment Corp.?
Victoriano Canlas's colleagues at Two Harbors Investment Corp. include Zachary Everett and Dan Lane.
How can I contact Victoriano Canlas?
You can use AeroLeads to view verified contact signals for Victoriano Canlas at Two Harbors Investment Corp., including work email, phone, and LinkedIn data when available.
What schools did Victoriano Canlas attend?
Victoriano Canlas holds B.S. Computer Engineering, Computer from Ama University.
What skills is Victoriano Canlas known for?
Victoriano Canlas is listed with skills including Troubleshooting, Telecommunications, Integration, Operating Systems, Databases, Vendor Management, Microsoft Sql Server, and Cloud Computing.
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