Victoria (Vic) Delaney, Mba, Chrm Email & Phone Number

United States

Erie, Pennsylvania, United States

Responsibilities:1. Sales Strategy Development: Developing and implementing effective sales strategies to achieve revenue targets and increase market share within the region.2. Business Development: Identifying and developing new business opportunities through networking, lead generation, and market research.3. Identifying and engaging with potential clients through various channels, such as cold calling, networking events, and industry meetings.4. Customer Relationship Management: Building and nurturing strong relationships with key clients, understanding their needs and providing timely solutions.5. Market Analysis: Monitoring market trends, competitor activities, and customer feedback to develop effective sales and marketing strategies.6. Reporting and Analysis: Providing regular sales performance reports and analysis to the company's leadership team, identifying areas for improvement and growth.7. Collaboration: Collaborating and coordinating with cross-functional teams within the company to ensure alignment of sales efforts and overall business objectives.8. Industry Knowledge: Staying updated on industry trends, technical advancements, and printing industry best practices to maintain a competitive edge.

United States

Responsible for financial management, administrative operations, human resources, payroll and benefit oversight at the Erie Regional Chamber with a sharp focus on policies, processes, and technologies that optimize the organization’s ability to serve its members, exceed future needs, and maintain pace with market advancements in the following core areas: • Organization Finance Management • Administration and Operations Oversight • Human Resources and Performance Management • Vendor/Consultant Management•Payroll Processing and Benefit Administration

United States

• Reported and worked directly with Senior Leadership Team (President/CEO, VP/CFO, VP Operations)• Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development• Provide guidance for full suite of HR functions, including talent management, performance management, organizational change, policy, and process implementation and training• Partner with business management to develop and implement appropriate human resource plans in support of key business needs • Provide mentorship, advice, council, and support for Leadership, managers, employees, and peers• Implements the preparation and processing of the weekly payroll for 250 associates, the maintenance of necessary payroll records, and leave records.• Act as an impartial advocate to ensure that all individuals receive fair and equitable treatment• Oversee the daily flow of the HR Department • Overseen and managed the HRIS System – Kronos

Erie, Pennsylvania Area

I work with businesses and professionals in their efforts to defend and defeat the hardships of internal and external challenges in fulfilling their life goals and ambitions. True to thyself, use your resources wisely, build your house strong, keep your eyes clear. You got this.

Erie, Pennsylvania

• Enlightening and educated adult minds from the inside out in teaching Business, Management, Marketing, Capstone and Computer Information Software (MS Products, (Excel & Word)) classes mixed with real world experience.• Responsible for Course development and implementation• Served daily in the vital role of Student Advising• Created Student and Community Relationships as per course requirements • Adhering to policy and reporting as defined by Academic Accreditation Standards• Reached out to and coordinated the return of student’s re-entry in the College.• Serving on Faculty and Community Committees to provide a solid foundation to build a stronger College for both students and staff.

Erie, Pennsylvania Area

• Life & Health Insurance Sales• Licensed in both PA & OH• Fixed Annuity Sales• Maintain, service and grow portfolio, build client relationships within a 2-hour radius of Erie• Detailed knowledge of Life & Health Risk from the back-end point of view

• Educator to students within the Erie, Girard & Fairview School Districts in the absence of Traditional Classroom Teacher.• Communicated coursework in general studies of Math, English, Science, History, Arts and learning support in grades Pre-K through to 12 Grade students

Erie, Pa

• Embracing new technologies – Lead the organization to understand and leverage new technologies affecting its business, from digital technology to social media.• Educate and inform – educated and inform individuals as to what they can do with all new challenges, making it understandable considering their daily tasks, policies and procedures writing, implementation and training.• Change processes and environment strategy – foster change in organization structure, processes, and physical space to nurture new, more collaborative working relationships. Internal and external coaching, strategic resource, and revenue growth development.• Served as Article Writer and Marketing Agent for President of Company• Served as a C-level staff and member of company Board.• Served as Human Resource lead for employee hiring, terminating, employee engagement and benefit implementation and conflict resolution Overseen Property Management Division:• Turned a dying rental business into profit making within a three-month period and sustained continued growth with upward moving direction within six months.• Embracing new technologies – created new marketing development plans using current technology with great success, social media, and internet.• Contracted the maintenance, repairs, and development of 61 residential rental units and commercial properties in the Erie Country area• Lease negotiating and enforcing• Execution of rent collections • Legal proceedings/hearing for all matters in the division • Managed work crew and handled all Human Resource aspects, hiring, firing, unemployment, worker compensation etc.…

Erie, Pennsylvania, United States

• Project Manager for College• Maintained Dean’s office Budget reporting• Faculty & adjunct pay and overload facilitator• Grant management• Manage student workers• Supported departments in re-accreditation• Curriculum design & implementation• Semester course scheduling• Graduate student academic action and degree certification• College representation for University Academic affairs, Risk Management and Technology Advisory Committee• Served as central communication point when Dean was unavailable.

Erie, Pennsylvania, United States

• Worked directly with the President/Owner of the Company• Managed 24 hour/7 days a week Answering Service for Dr. Offices and on-line ordering sites.• Supervising 40 operators on 3 shifts hiring, dismissing, scheduling, evaluations, and job quality controls.• Handled all worker compensation claims with at 99% success rate in favor of the company.• Worked with customers from account set ups, problem solving and relation building.

Erie, Pennsylvania, United States

• Assistant to the Presidents/Owners of the Company • Generated weekly reports for incoming/out-going scrap sales and purchases • Handled all P.C. Troubleshooting and support within the company. • Assisted Management on administrative projects, Company social functions, Employee activities and customer communications. • Served as central communication point when management was unavailable.

Erie, Pennsylvania, United States

• Worked as a Traveling Station Manager Troubleshooter for Eire County Shell Gas Stations • Temporary Managed a station to bring it back into compliance and revenue, moving on to a new store in need of help once goal has been met. • Recruiting/Retention and training of Station employees • Maintained and controlled the company gas charge accounts, credit approval, data entry, accounting, and system upgrades.

Masters, Business Administaration

Graduate Certificate, Marketing

Bs, Management

As, Business Adm

Aa, Liberal Arts

Certificate, Human Resoures