Vic Dery Email & Phone Number

Copperas Cove, Texas, Us

• Oversee between 9 to 14 district’s technical support personnel in identifying and resolving network hardware and software problems• Manage the installation and testing of network hardware, software, and upgrades• Ensure that routine preventive maintenance on hardware is performed• Perform project over site and report to CTO• Assist with the development and implementation of a disaster recovery plan

Round Rock, Texas, Us

• Translated and customized client business requirements into technical solutions, increasing successful Statements of Work (SOW) and sales satisfaction. • Designed and implemented a tool to increase efficiency in the team’s daily tasks. This implementation improved speed and accuracy in data collection.• Collaborated with the IT Architecture and sales team to ensure seamless alignment between sales and delivery, achieving on-time delivery of work efforts. • Provided technical leadership in the presales process, enabling the scoping and sale of complex resiliency projects and programs. • Developed and executed a streamlined project delivery process, reducing project implementation times.

Round Rock, Texas, Us

• Developed and crafted numerous customer-facing whitepapers, blogs, and solutions briefs. Used by sales, marketing team, and at trade shows. • Provided technical expertise both internally and externally, directly impacting product sales. This material was created to increase revenue through the development of technical solutions content specifically for VxRail. • Led the creation of customer-facing technical and presales content for a diverse range of solutions, contributing to some documentation viewed over 500 in the first week. Generating customer inquiry and Proof of Concepts (POC). • Collaborated with cross-functional presales and sales teams, fostering a deep technical understanding of solutions, which led to an increase in successful product sales conversions throughout the sales cycle. • Utilized architectural and engineering background to develop and maintain a comprehensive content library covering Security, Containers, Cloud, Healthcare, and applications (SQL, Oracle, Elastic), aligning messaging with leadership direction, resulting in an improvement in content relevance and engagement metrics.

Wayne, Pa, Us

• Led and supported solutioning activities within Sungard AS, resulting in the creation of a successful backend cloud infrastructure • Delivered product demos and whiteboard sessions, provided input on design, influenced leadership decisions, and increased the end product design. • Collaborated cross-functionally with Engineering and Product Management to define product requirements and roadmap feature requests, resulting in a reduction in time-to-market for new product features. • Created easy-to-understand and technical run books to provide consistency and repeatable solutions.• Utilized Agile and SCRUM methodologies to lead sprint planning and agile development processes, enhancing project efficiency by aligning development efforts with key business objectives.

Jp

• Managed a technical team responsible for Fujitsu's Managed Infrastructure Services, overseeing the management of 12PB of enterprise-class storage across five sites. • Achieved a cost savings of $2.3 million in equipment maintenance while enhancing customer throughput. • Led the design and architecture decisions for Fujitsu's storage and backup infrastructure, resulting in optimal pricing for solutions and reduction in overall operational costs, enhancing the customer experience. • Maintained compliance with industry regulations, including PCI, HIPAA, SOX, and FIPs, ensuring that all data and systems met the required security and privacy standards. • Successfully integrated a variety of storage solutions, including Fujitsu's Eternus, EMC, HDS, HP, and NetApp, and streamlined data backup operations using Commvault and NetBackup, resulting in an improvement in data management efficiency. • Developed and implemented data collection tools for billing and disaster recovery purposes, resulting in an estimated 40% reduction in data collection time and improved accuracy in financial reporting.

Round Rock, Texas, Us

• Led the storage section of the Dell Healthcare and Life Science team. Understanding these solutions works Critical System applications, • Developed and implemented strategies for supporting healthcare services teams, both internally and externally, with a goal to increase growth in revenue from healthcare clients. • Designed architecture for healthcare application providers, achieving a reduction in development time and enhancing the scalability and performance of healthcare applications. • Collaborated with cross-functional teams to resolve customer challenges and develop visionary solutions, resulting in an increase in successful project implementations. • Successfully delivered multiple storage products with a focus on performance, compliance, monitoring, and business continuity/disaster recovery.

Jp

• Demonstrated exceptional flexibility and multitasking abilities in the role of Sales Engineering and Presales Engineer, assisting account teams, increasing response time to customer inquiries, and improving delivery satisfaction. • Collaborated with Sales to provide technical product knowledge, addressing customer questions, including RFI and RFP submissions. • Led the development of new services based on marketing and customer requests, resulting in the launch of new services that generated additional revenue and profitability. • Ensured successful post-sales delivery by adhering to Fujitsu standards, achieving a customer satisfaction rate and reduction in project delivery time. • Actively participated in internal projects related to managed services and customer solutions, contributing to an increase in internal project completion rates, which enhanced Fujitsu's overall company strategy.

San Jose, Ca, Us

• Led solution implementations with a focus on disaster recovery, integrations, SAN and NAS design, and reconfigurations. • Designed and delivered solutions for one of the largest Brocade environments, reducing critical system incidents while increasing customer satisfaction rate. • Acted as a trusted customer advisor, providing critical insights into accounts and environments, which contributed to growth in account revenue and an improvement in customer relationships.

Southborough, Ma, Us

• Successfully delivered Hitachi Data System solutions, including replication and data protection services to clients, • Collaborated with account teams and customers to create innovative data solutions with protection solutions.• Demonstrated in-depth knowledge of Hitachi Data System products, software, and overall solution building while providing product training to customers.

Round Rock, Texas, Us

• Provided expert support for Dell's Storage and Backup lines of business in Latin America, resulting in a decrease in response times and an increase in customer satisfaction. • Successfully performed design verification, hardware, and software upgrades for various solutions, reducing system downtime and ensuring optimal performance for clients. • Developed innovative strategies to serve customers in remote locations.

Ca

• Designed and developed a US Patented highly efficient Metropolitan Storage Wide Area Networking (MSAN, SWAN) architecture utilizing Dense Wave Division Multiplexing (DWDM). • Cultivated and maintained vendor relationships with major technology companies, including Hitachi Data Systems, EMC, IBM, Xiotech, Dell, Brocade, McData, Qlogic, and Datacore.• Spearheaded technological innovations that significantly improved network performance to ensure redundancy across the replicated solution maintained.

Santa Clara, California, Us

• Delivered engaging customer presentations, whiteboard sessions, and technical discussions on technology value, contributing to increased product adoption rates. • Worked directly with sales representatives and teams to influence customer solutions.