- Determine charges for services requested, collect deposits or payments, or arrange for billing.- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.- Prepare insurance claim forms or related documents and review them for completeness.- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.- Maintain claim files such as records of settled claims and an inventory of claims requiring detailed analysis.

- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.- Receive, record, and bank cash, checks, and vouchers.- Comply with federal, state, and company policies, procedures, and regulations.- Access computerized financial information to answer general questions as well as those related to specific accounts.

- Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.- Receive, record, and bank cash, checks, and vouchers.- Comply with federal, state, and company policies, procedures, and regulations.- Perform general office duties such as filing, answering telephones, and handling routine correspondence.- Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.