𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗪𝗲𝗯 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲:Web performance improvement and Core Web Vitals optimization.Correction and optimization of snippets, sitemaps, robots.txt files, and header hierarchy.Internal linking adjustments for more efficient navigation and crawling.Structured data optimization to improve content understanding for search engines.𝗦𝗘𝗢 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗮𝗻𝗱 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆:Keyword research and content writing optimized for both users and search engines.Conducting comprehensive SEO audits with solution proposals and prioritization.𝗚𝗼𝗼𝗴𝗹𝗲 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗳𝗶𝗹𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁:Optimization and maintenance of Google Business Profile to maximize local visibility.Reporting and Client CommunicationCreation of regular reports and client meetings to present results and adjust strategies.𝗧𝗼𝗼𝗹𝘀 𝗨𝘀𝗲𝗱:Extensive use of Screaming Frog, Ahrefs, and Google Search Console for analysis, audits, and performance tracking.

Below are the tasks performed across various websites within the group:- Maintenance of existing Wordpress sites for different brands within the group.- Web Performance Optimization (WPO) of these websites to enhance user experience across mobile and desktop versions.- Design of the chatbot including technology selection, logic development, and lead funneling.- Utilization of ChatGPT for task acceleration.- Technical and on-page SEO tasks.- Design of new pages and landing pages.- Proficiency in installing and customizing WPBakery Page Builder, Elementor, Learndash, Gravityforms, WPML, and chatbots, among other tools.- Hosting management via cPanel.- Domain management and DNS configuration changes.- Styling customization using CSS.- Installation, configuration, update, and management of plugins.

- "PartelaNoche.es": Updated and optimized SEO for a website facilitating night shift scheduling for healthcare professionals in Spain. Available at https://www.partelanoche.es/- "Taxi Mercedes Premium Madrid": Web design, performance optimization (WPO), and GoogleAds campaign management for a prominent premium taxi company in Madrid. Visit https://www.taximercedespremiummadrid.es/- "Ávila Bio Residuos": Developed a website for a company specializing in bio waste collection, tree pruning, and landscaping. Also created a 2D animation available at https://www.treesurgerycostadelsol.com/- "Placas Solares Malaga 2000": Website development for a solar panel business. Website: https://placassolaresmalaga2000.es/ (Company discontinued)- "El Plato de Ducha": WooCommerce development for T-Works' shower tray project. Website: https://elplatodeducha.es (Company discontinued)- "T-Works": Wordpress website design, social media profile creation, and Google Ads campaign setup for a remodeling company. Website: https://t-works.es (Company discontinued)- "Armonía y Emociones": Web development for a psychotherapy practice offering in-person and online therapy sessions. Visit https://armoniayemociones.es/ (Company discontinued)- "Malaga Planes": Web design with a booking system promoting leisure plans in the province of Malaga. Website: https://malagaplanes.com/ (Company discontinued)- "CATsa Website Proposal": Proposed a new website for CATsa, a telemarketing company absorbed by Comdata, which ultimately discarded the idea.- "Kachaka Teatinos": Managed social media presence for the "Kachaka Teatinos" tapas bar. (Business closed)- "Patricia Alimentación": Designed and published the first webpage for the popular local grocery store "Patricia Alimentación." (Business closed)

Coordination of agent teams in major campaigns within the retail and electrical sectors. Responsibilities include:- Cost updates and FTE calculations- Opening IT support tickets- Action plan creation and monitoring- Providing agent assistance- Quality audits- Payroll processing- Absenteeism monitoring- Workload management- Ticket tracking and reassignment- Development of a web tool for ticket categorization- Web form development and updates- Talent detection and development- Tool development for team facilitation- Report generation in Salesforce- Incentive plan development- Teamwork structuring using Kanban system- Feedback and agent motivation management- Training for new groups- Training on new procedures for existing staff- IVR recordings- Individual and team efficiency reports- Information organization- Rolling Forecast preparation and tracking- Manual writing- Settlement template creation- Shift activity reporting- Local IT incident resolutionTools used:SalesforceZohoSlackPowerBIGoogle Drive

- Comprehensive customer service for O2 España's new service, including product information and final setup.- Customer service for Movistar in the Digital Services department.- Training and coordination of agents for the opening of the technical department of Canal+ at the CATsa Granada center (now Comdata Spain & Latam). Monitoring the new department, assisting agents, and analyzing their performance.- Agent training for the expansion of the afternoon shift in the technical department at CATsa Málaga (now Comdata Spain & Latam).- Level 2 support for the technical department of Digital+ (Canal+/Movistar+) for subscriber incidents with satellite TV reception and through Movistar on Devices (formerly Canal+ Yomvi).- Commercial assistance in the TV package change service for Canal+.- Management of medical appointments in the Salud Responde service, of the Junta de Andalucía.- Appointment management for tax declaration campaigns for the Tax Agency.

- Developed and maintained the website for a local dining establishment called Kachaka Teatinos.- Product menu available on the website.- Tracked site performance using Analytics.- Regular blog postings.- Managed Facebook and Instagram profiles.- Handled the site on TripAdvisor and Maps.- SEO optimization.

Translation and article writing for "Juega en Linux," a Wordpress blog dedicated to entertainment software available for this operating system.

In addition to my primary job and studies, I provide private tutoring and work as a specialized microcomputer technician, offering guidance, maintenance, and resolution of hardware and software-related issues. My interventions range from data recovery on faulty hard drives to installing new components in desktop computers and laptops.

Between 2007 and 2009, I contributed to the growth of visits to a well-known online community by managing forums, translating articles, writing news, recruiting writers, managing content, animating the community, and coordinating work groups.

Intermediation and data processing from the Cambitur agency network for Western Union.

Accounting and administrative tasks at an insurance brokerage consultancy.