Vicente Mondaca Ubilla Email & Phone Number

Ciudad De México, México

Responsable de hacer crecer ComunidadFeliz en México junto a la fuerza de Ventas y Customer Success.- Definición e implementación de una estrategia de ventas que aborde las necesidades específicas de los administradores de condominios en México.- Optimización junto a Customer Success de la retención de nuestro clientes, tanto las comunidades que recién se están incorporando como las ya instaladas.- Investigación de mercado con el fin de encontrar nuevas oportunidades comerciales, alianzas y socios estratégicos.- Trabajar junto a Producto para asegurar el product-market fit del software, ajustándose a las necesidades reales del mercado mexicano.- Construir relaciones con socios claves para poder llegar a más clientes y aumentar la confianza en ComunidadFeliz como SaaS.- Reclutar y desarrollar talento local.

Product Owner responsible for the Residents business unit, which develops digital products for people living in communities that hired the software (web+app). Doubled monthly active users in 1 year.• Define a robust product strategy to increase retention and monetization of residents.• Responsible for the projects and roadmap of the business unit.• Manage the team and the times of the people assigned to the projects.• Plan and prioritize the different projects in order to ensure the progress and quality of them.• Constant analysis of user behavior and industry trends to look for opportunities for improvement or new features.

Chile

• In charge of the definition and planning of the portfolio of projects that the NGO executes, such as beach cleaning, collaborations with companies and relationship with suppliers.• Generation of agreements and agreements with companies such as Parley for the Oceans, Accenture and the Municipality of Concón.

Chile

Responsible for planning and organizing teams to ensure the effective operation of the projects and the maximum occupancy of Kunder employees. • Lead and ensure compliance with the agreements with the client by the teams, monitoring their effective operation, raising flags against possible operational barriers that impact the delivery of value to the client. • Respond and solve the requirements against possible contingencies in the face of the teams.• Participation in the continuous improvement of Kunder's organizational culture. For this, participation in diagnoses and at the same time in the definition of proposals and implementations to make improvements at the company level.

Chile

Responsible for the analysis, coordination, maintenance, and documentation of complex data management activities, supporting a leading US retail bank’s mass-market segment risk oversight department. Main responsibilities are:• Acting as an internal consultant within technology and business groups by using quality tools and carrying out process definition/improvement to re-engineer technical processes for maximum efficiency• Coordinating with developer´s team for the correct adherence of these to the Framework established for projects related to risk supervision strategies.• Ongoing review of the Framework to identify bottlenecks, opportunities for improvement and its historical effectiveness.• Interpreting, sourcing, managing, and documenting analytical projects of varying size and complexity• Creating and maintaining project schedules as well as owning and tracking issues, risks, testing, and communications throughout the project lifecycle• Planning, conducting, and directing the analysis of highly complex business processes to identify and drive the requirements that ensure control effectiveness• Providing business direction and technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements• Working with user groups to provide training, resolve questions, assess user needs, and recommend changes• Documenting effectively to capture key Business Requirements Document components, including assumptions, constraints, dependencies, and detailed test plans• Performing maintenance of various inventories after each production release cycleOn the internal side, participation in company projects for research and development of new products and / or services. Development of Proof of Concept projects associated with data analytics, mixing in this way project management, information technology and "business oriented" style presentations.

Australia

• P3 Painting (Sydney): servicios de pintura residencial y comercial. Trabajo en alturas, incluyendo fachadas de edificios, aplicación de texturas en muros de exterior, impermeabilización de superficies y terminaciones tanto en exterior como interior.• Byron Bay Painters: servicios de pintura residencial. Preparación de superficies, impermeabilización de exteriores, servicios de pintura tanto en interior como exterior.

Santiago, Chile

Carrying out database integration and analysis in order to create reports that gave insights about prepaid market trends in terms of segmentation, brand share, sales share of different models, sales share in each retail and operator share.Responsible for managing the prepaid budget and perform the necessary commercial actions to be aligned with the company's objectives. Also manage the relationship with the phone manufacturers (Samsung, Huawei, etc.), coordinate with Sales and Logistics to meet the dispatch / sales goals, and clean up inventories in terms of obsolete / reconditioned mobile phones.Being the responsible person for the negotiations of purchase of equipment with the manufacturers and the definition of the annual Prepaid plan of the company.Achievements- 100% compliance with the plan between 2016 and 2018.- Manage area budget to define equipment portfolio by segment and quantities, also participating in negotiations with manufacturers.- Reduction in more than 50% of the subsidy in prepaid equipment.- 80% reduction in inventory of reconditioned and obsolete equipment.- Creation and management of the Monitoring Panel among the Market, Sales and Logistics managers, thus maximizing inventory turnover in logistics operators and reducing financial risk per inventory.

Santiago, Chile

Summer internship program in the area of S&O (Strategy & Operations). Participation in a financial transformation project for a retail company, specifically in cash management. In this project it was necessary to define the entire process flow from the time the cash was collected in the stores until the final accountability report by the accountants. Identification of checkpoints in the flow, assignment of impact to each of these and based on the above define where it was necessary to strengthen the flow with digital checkpoints in the company's ERP.Achievements:- Preparation of reports for the client, with the defined old flow and the improvement proposal.- Preparation of risk matrix of physical and digital cash checks.

Viña Del Mar, Región De Valparaíso, Chile

Assistant Instructor.

Nogales, Chile

Control of pressurized irrigation, administrative work for irrigation control.

Civil Industrial Engineer, Engineering

Activities and Societies: 2014-II: Ayudante Electromagnetismo (FIS221) 2015-I: Ayudante Electromagnetismo (FIS221)

Corporate Sustainability & Innovation Diploma, Engineering, 6.4

Diploma In Project Management, Project Management, 6.3

The program emphasizes the best practices in this discipline, as well as its importance in the contribution of value for a company.

High School

Middle School