Vicent Orón Email & Phone Number

Basauri, Basque Country, Spain

Salamanca, Castilla And Leon, Spain

Resolved service desk technical customer inquiry tickets in a timely mannerIdentified and managed complex, sensitive and high priority issues within SLAEscalated complex technical issues to the next level of support depending on the nature of the issuePrioritised tasks as per management requestManaged and resolved users issues on Social Media(Reddit.

Wellington, New Zealand

Ensured all calls are answered and transferred, ensuring accuracy, efficiency and the highest standard of customer serviceProcessed customer orders in SAPMade outbound calls to customers to obtain information and respond to follow ups. Responded to business emailsProvided customer estimates according to company policy on schedules, times and.

Wellington, New Zealand

Facilitated invoice processing and accounts through AIP for Managers final approvalArranged small and large scale travel, car and meeting room bookingsProvided timely, high quality support to the Managers and teamOrganised and managed new employees hiring and ‘on boarding’ processes

Wellington & Wairarapa, New Zealand

Opened, checked and distributed incoming mail from NZ Post and TEL internal mailCompleted all workflow tasks for all Clients and TEL teamsActioned all work items in Data Services workflows in a timely mannerAssisted with the training and development of new staff

County Dublin, Ireland

Managed monthly projects and daily work flows of cases and close monitoring of escalationsResolved technical customer inquiries within tight deadlinesPrepared weekly reports on discrepancies and attended weekly follow up status callsCollaborated and liaised with EMEA Regional Channel ManagersAudited and validated resolved queries applying due diligence and.

Microsoft Building 1, South County Business Park, Dublin, Ireland

Delivered urgent resolution to technical cases that are escalated for immediate turn aroundConsulted in improving operational efficiency flows and assisted with implementing plans for course of actionDedicated to completion of assigned cases from open to end utilizing risk impact analysisPerformed due diligence on normal and high-risk payments to.

Enhanced, edited and mixed studio recorded tracksMastered the mixed and edited tracks by listening to them and then using special equipment, such as equalisers or filters, to create a final, completed version, which realizes the artist's vision and is ready for releaseDesigned and created sound effects for theatre plays and moviesCommunicated with the.

Master'S Degree In Digital Postproduction, Sound

Telecommunications Engineering, Image & Sound

Professional Intermediate-Level Music (Specialized In Violin), Music

Certificate Of Higher Education - Sound, Sound Engineering