Vicente Ubeda Ibáñez Email and Phone Number

I currently work as IT Support at Laude Newton College, providing assistance to students, teachers, and administrative staff. My responsibilities include:- Support for digital devices such as MacOS, iOS, Chromebooks, and Windows. iOS device management through Jamf School and Chromebooks with Linewize.- Maintenance of the school's technological infrastructure, including access points and switches (Unifi/Aruba) and servers (ESXi/TrueNAS).- Management of internal users through Active Directory and Google Workspace.- Management of digital whiteboards and projectors.- Management of the school's device inventory, as well as liaising with technical services from different brands.- Technical management of school events such as the Christmas Festival, Open Day, graduations, among others.

My duties consisted of:- Resolving on-site issues related to the use of Office tools (Word, Excel), internet, email management and configuration, among others.- Installing and configuring Windows operating systems, printers, and other peripherals.- Reviewing, administering, and configuring antivirus software and backups.- Configuring, maintaining, and administering external hosting (web hosting, email, and FTP).- Creating training manuals and user training.- Managing marketplaces such as Amazon (Seller and Vendor), Privalia, Carrefour, eBay, Dott, etc.- Preparing product listings and stock uploads.

Performed duties:- Resolving software and hardware issues, both remotely for store users and on-site at the central offices.- Assembling and configuring equipment, POS systems, networks, and printers.- Installing software according to scheduled planning.- Periodic checks of equipment to prevent breakdowns and failures.- Supporting virtual desktops using Citrix.

- Technical support in domain management, including the configuration of custom name servers, resource records, and mail server settings.- Managing functions such as email forwarding and web forwarding.- Integrating domains with platforms like Blogger, Google Sites, and third-party hosting providers.- Configuration and support of G Suite and Google for Business.- Implementing dynamic DNS and managing the purchase, transfer, and private registration of domains.- Reviewing emails from new team members before sending them to clients.- Assisting other team members with technical issues.

- Specialized technical support in domain management and configuration.- Experience in domain purchase and transfer, as well as web hosting services.- Resolving issues related to phishing, malware, and copyright matters.- Expert advice to improve web presence and optimize online strategies.

- Resolution of issues and technical support for users.- Assembly, installation, and configuration of computers and printers.- Installation and configuration of software programs and Windows and Mac operating systems.- Remote issue resolution using TeamViewer.- Assisting users with hardware issues and software usage (Office, Windows XP, Windows 7, Internet, antivirus, etc.).- Management and configuration of Android and iOS tablets and smartphones.- Maintenance and management of LAN and WiFi network equipment.- Control of the company's IT inventory.- Assembly, configuration, and installation of POS systems in various stores.- Installation of specific software for SMEs.- Connecting branches for integrated inventory management.- Creation of the company's e-commerce page using Prestashop.

- Configuration, installation, and maintenance of computer equipment.- Maintenance and monitoring of servers.- Administration of services such as DHCP and DNS using Windows Server.- User management: onboarding, group management, access permissions, etc.- Technical assistance to journalists and technical staff in the use of programs and computer equipment.- Use of FTP service through the FileZilla program.- Remote connection via Telnet, SSH, PuTTY, or TeamViewer to interact with different servers.- Checking and maintaining computer and audiovisual equipment in television studios.- Reviewing and maintaining the network’s audiovisual systems (televisions, videos, sound systems).- Managing issues with television continuity servers.- Processing defective equipment for repair.

ENG and studio camera for news programs at C9 (Radio Television Valenciana). Equipment operator.

Monitoring the correct transmission and reception of signals of live events to the production center programs at Burjassot (Semana Santa, Cabalgata Reyes Magos de Alcoy, Volvo Ocean's Race, sports broadcasts, etc.) by Alcatel equipment.