Víctor Gonzalez Samaniego Email and Phone Number
Víctor Gonzalez Samaniego personal email
- Valid
Looking for new challenges and opportunities. Customer centric consultant and hotelier.Hotel quality and operations consultant (over 18 years of experience).More than 15 years of experience as a PMS consultant (8 with Protel).
-
FounderMystertech Asesores SlBarcelona, Ct, Es
-
Mews Deployment PartnerFreelance (Self Employed) Jun 2024 - PresentBarcelona, Cataluña, EspañaHelping hotels in their Mews onboarding.
-
Senior Information Technology Project ManagerFreelance (Self Employed) Oct 2023 - PresentBarcelona, Catalonia, Spain
-
Independent Business OwnerMysterguest Oct 2001 - PresentBarcelona Area, Spain"Bridging the gap between online and offline guest satisfaction ".MysterGuest helps hotels in managing their SOP and getting better online reputation results.We can update your SOP or create new ones, and then check your hotels score on them by visiting as mystery guest on a regular basis.
-
Senior Project ManagerLivensa Living Oct 2023 - Feb 2024Barcelona, Cataluña, EspañaPMS hunting and implementation in three months for six properties. -
Client Project ManagerIdeas Revenue Solutions Apr 2023 - Sep 2023Barcelona, Cataluña, EspañaManaging the implementation of IDeaS RMS G3 in corporate accounts. -
Senior It Project ManagerRadisson Hotel Group Dec 2020 - Jan 2023BarcelonaManaged three guest experience orientated tech projects: Online Check-in/Out, Self Check-In (kiosk) and Chat. Coordinated with different contractors and business, dealing with budget and timelines in order to ensure the project's success. Ensured that the project's developments and business requirements are correctly executed. -
Implementation ManagerMews Dec 2019 - Aug 2020Barcelona, Catalonia, SpainInstall, configure and train hotels and hostels on Mews PMS. -
ConsultantMystery Client Jul 2010 - Jan 2020Quality assurance auditor for:- Car companies like Audi, Volkswagen, Volvo, Mercedes- Banks: Caixa Catalunya, BBVA.
-
Customer Success ManagerSerenissima Informatica / Protel Pms Jul 2019 - Nov 2019Barcelona, Catalonia, SpainResponsible for a help desk team of six people. Among other organizational duties, establishing support case priorities and assignments, customer complaints, updates, software developments. -
Product ManagerSerenissima Informatica / Protel Pms Jan 2018 - Nov 2019Barcelona, Catalonia, Spain
-
Senior Software ConsultantSerenissima Informatica / Protel Pms Jan 2012 - Nov 2019BarcelonaProtel PMS Software Senior Consultant.Dealing with hotel PMS and SOP consulting for new hotels or hotels changing their PMS.
-
Assistant Front Office ManagerRafaelhoteles Jun 2011 - Dec 2011Badalona Y Alrededores, España -
Customer Success Manager & Product ManagerCheck-In Informatica Sl Jun 2005 - Nov 2009Barcelona, Cataluña / Catalunya, EspañaConsultancy, configuration, installation, training, and go-live with BIRD hotel program for Reception, Restaurant areas. Project coordinator and post-live support.
-
Senior Software ConsultantMicros Fidelio Spain Aug 2006 - May 2007Barcelona Y Alrededores, EspañaConfiguration and training for Opera PMS in Spain.
-
Jefe De Recepción, Hotel Ac Vilamari; BarcelonaHotel Ac Vilamari Nov 2003 - Jun 2005Barcelona Y Alrededores, España90 rooms urban hotel in Barcelona city center, four stars. Front desk and backoffice management, quality assurance control, training, customer care and problem resolution. -
Quality Assurance AnalystRichey International Oct 2001 - Sep 2003WorldwideQuality assurance audits with mystery guest controls, worldwide. -
Jefe De Recepción, Hotel Roc Blanc; EscaldesEngordany, Andorra Dec 2000 - Apr 2001Hotel urbano con 180 habitaciones, 4 estrellas. Tareas de reservas, control de recepción, atención al cliente, formación y solución de incidencias. -
Duty ManagerChurchill Inter·Continental Hotel Apr 1999 - Sep 2000Hotel urbano con 440 habitaciones, 5 estrellas. Coordinación entre Recepción y el resto del hotel. Atención al cliente y solución de incidencias. Control de calidad interno y estándares.
-
Night ManagerHotel Princesa Sofia Oct 1988 - Apr 1999Hotel urbano de 500 habitaciones, 5 estrellas. Inicio como botones, luego recepcionista y finalmente Director de noche. Máximo responsable del hotel durante la noche. Solución de incidencias, atención al cliente, auditoria y control de calidad.
Víctor Gonzalez Samaniego Skills
Víctor Gonzalez Samaniego Education Details
-
Business Expert - Corporate Management -
Institut Superior De Software8 -
Tourism -
Gestión Hotelera -
Mews UniversityHotel Property Management System
Frequently Asked Questions about Víctor Gonzalez Samaniego
What company does Víctor Gonzalez Samaniego work for?
Víctor Gonzalez Samaniego works for Mystertech Asesores Sl
What is Víctor Gonzalez Samaniego's role at the current company?
Víctor Gonzalez Samaniego's current role is Founder.
What is Víctor Gonzalez Samaniego's email address?
Víctor Gonzalez Samaniego's email address is vi****@****ail.com
What schools did Víctor Gonzalez Samaniego attend?
Víctor Gonzalez Samaniego attended Thepowermba, Universitat De Barcelona / University Of Barcelona, Institut Superior De Software, Universitat Oberta De Catalunya, Universitat De Barcelona, Mews University.
What are some of Víctor Gonzalez Samaniego's interests?
Víctor Gonzalez Samaniego has interest in Science And Technology, Environment, Animal Welfare.
What skills is Víctor Gonzalez Samaniego known for?
Víctor Gonzalez Samaniego has skills like Hoteles, Turismo, Hospitalidad, Recepcionista, Hotels, Tourism, Front Office, Gerencia De Hoteles, Reservas Hoteleras, Property Management Systems, Hospitality, Hospitality Industry.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial