Financial Services Manager
● Established an F&I program to generate additional revenue streams through lending, insurance and back-end products adding an additional $600K of profit to the bottom line in the first full year of operation.● Constructed and implemented work flow processes to migrate the company from a file and paper based process to an ERP dealer management system. Provided on going training to employees in all areas to use the most advanced features of the system to improve operational efficiencies and financial accuracy.● Developed and implemented a metric reporting for sales and operations for performance and quality management purposes using Lightspeed EVO+ ERP data extracts, Excel, MS Access and PowerBI. This resulted in 50% reduction in defects on deliveries and 20% improvement in warranty claims margins.