Vicki Bailey Email & Phone Number

Dallas/Fort Worth Area

Richardson, Texas

⦁ Responsible for leading a team of 5 - 6 bodily injury adjusters in a non-standard environment on both attorney represented and non-attorney represented cases⦁ Provide coaching and feedback regarding investigation, negotiations, and evaluations in order to resolve claims fairly and accurately⦁ Review BPR reports daily and distribute to adjusters based on.

Provide high quality claim handling and superior customer service on assigned claims, while engaging in indemnity and expense managementTimely coverage analysis and communication with insured based on application of policy information, facts or allegations of each caseInvestigate each claim through prompt contact with appropriate parties such as.

Richardson, TX

Responsible for prompt and proper evaluation of potential arbitration claims within delegated authorityMaintained productivity levels - filed 75 to 85 applicant arbitrations monthlyRecovered in excess of 1 million dollars via arbitration filings in 2011Interim Subrogation Manager whenever Subrogation Claims Manager was out of the office; provided authority.

 Responsible for prompt and proper evaluation of potential arbitration claims within delegated authority Maintains productivity levels - files 75 to 85 applicant arbitrations a month Communicates with insured, witnesses, attorneys, underwriters, claims and other parties to obtain/provide necessary information for recovery activities Provides excellent.

Negotiated and resolved higher severity injury claims via face-to-face contactDetermined what coverage(s) applied to specific claimsApplied best claims practices to investigate, evaluate, negotiate and equitably settle assigned bodily injury claims in accordance with company guidelines

Investigated, negotiated and resolved liability claims over the telephone and applied best claims practices to an equitable conclusionPromoted to Bodily Injury adjuster in February 2001

Bachelor Of Science, Health Care Administration

Education record