Vicki Chapman Email and Phone Number

Leading on two projects; development of a long term data quality strategy and associated gapanalysis review across the organisation and to develop a project approach document outlining therequirements for the Broomfield and Braintree sites to embrace Electronic Health Records.

Responsible for managing day to day operations of the Health Records Service ensuring that the service provided is of a consistently high standard and that Clinicians and other healthcare professionals have access to accurate, up to date and timely data regarding their patients. The department plays a major role in ensuring that health records are appropriately stored, available for use when needed and safely disposed of when no longer required.Takes on a lead role for the Health Records aspect of the Trusts development of electronic patient records including project management and contribute to ensuring there is a smooth transition from paper-based to electronic records to an agreed time-scale and project plan.Member of the Directorate Senior Staff Group with large budgetary responsibility, providing central expertise and advice on all issues relating to Records Management and in particular the NHS Records Management Code of Practice.

In the absence of the Chair agree new members to sit on DRAG; chair DRAG meetings; give Chair’s Action to the ratification of new or amended policies and clinical guidelines as deemed appropriate at any time; approve time extensions of policies and guidelines where the contents have not changed, on an as required basis; provide DRAG minutes at the Risk and Compliance Group monthly meetings.

Monitor the management of Patients Health Records to ensure that the overall Trust objectives and informatics’ strategy are met and that the Trust complies with professional good practice, current legislation, national policies and guidelines.

•Staff Management and training, dealing with complaints, changes in work practices & procedures. Liaising with nursing staff in order to resolve problems and achieve required standards through agreement and co-operation•Co-ordinate and ensure the appropriate induction and ‘hands on’ training of all staff•Understanding of a range of work procedures and practices in both Catering and Domestic Services•Plan and organise the Domestic services, assisting with staff allocation to ensure domestic services are provided in accordance with service level agreements / contractual arrangements, and are updated as necessary•Bring innovative commercial ideas and practices into the organisation, by analysing and comparing a range of options•Implement policies and suggest policy or service change and development•Budget Holder for Domestic Services, ensuring services provided within funded budgets including equipment, disposable and chemicals•Responsible for day to day management of a group of approximately 250 staff, as the Line Manager for Domestic Services Department. •Carry out staff reviews/appraisals and deal with grievances and discipline as necessary•Responsible for recording information resources relating to whole department•Undertake monitoring audits to check cleaning standards throughout hospital•Ensure Financial, Management and Human Resources information is available

Provided comprehensive administrative service to the R&D Director, maintaining the Trust’s R&D register. Assessing research projects for completeness and appropriate action taken to obtain required information. Chair of regional user group for R&D Database. Developed and maintained regional R&D Managers website. Arranged various training events, attended R&D Committee meetings and completed reports as requested by the R&D Director.

Responsible for day to day administration of project office. Supported the Project Manager by ensuring that systems and procedures were developed to achieve the project milestones and provide a clear audit trail for documentation. Responsible for development of shared data environment and project website, specifically a secure web area that could only be accessed by authorised personnel within the Trust and from private sector partners.

Various roles including Unit Trust Administrator, Supervisor and Customer Care Professional, Charity and Community Relations Manager.