. General Secretary/Receptionist/Bookkeeper using Word, Excel, QuickBooks bookkeeping software and Paylocity payroll processing. Responsible for accounts receivable/payable and payroll processing. Create new employee documents. Schedule estimates for the two owners of the company. Perform direct marketing activities as directed. Provide consistent exceptional customer service to potential/current customers.

Decide/Accept/Price items; Marketing displays, Cashier; Inventory Management; Records Maintenance; Email Communication; Reception. A position worked on an as-needed basis; usually at lest 25 hrs. per week.

Point of Service. Create espresso, blended iced coffee & fruit smoothie drinks; Inventory management; Cashiering; Sanitation of all equipment to Board hygienic standards; Ensure consistent excellent customer satisfaction of all guests. Front-of-House- Dining Room Support. Recipient of 23 ARAMARK Gold Standard Behavior Awards & 8 CDH Spontaneous Star Customer Service Awards.

Create all new employee documents, processing/file retention, orientation. Time-keeping training depending on client assignment. Create employment contracts. Interface with Payroll re: rate changes & direct deposit enrollments. Initiate & process Purchase Requisitions; Make national travel arrangements; Approve/process employee expense reimbursements; Liaison between national field employees & their Recruiter/Account Manager. Executive Assistant to the Practice Director.

Assist the off-site president of this cooperative corporation in all aspects of franchise growth, Board of Directors relations/communication, member solicitation/retention, banking, purchasing, & corporate/member file retention/maintenance. A flexible, part-time position of 20+ hours per week or as needed.

General secretary/receptionist using Word, Excel, PowerPoint, & QuickBooks. Responsibilities included accounts receivable/payable, banking, payroll taxes, & purchasing. Created the initial Winfield Emergency Management Agency (WEMA) Policy Manual on a volunteer basis. A flexible, part-time position of approximately 30+ hours per week or as needed.

Recruit/interview/recommend potential employees for Engineering, Maintenance, Custodial, Housekeeping, Front Desk, Grounds & Painting; Guided Dept. Managers in discipline & implementation; Managed all benefits for 300+ employees. Departmental budgeting; Payroll preparation; Prepared & defended Labor/Workmen’s Compensation lawsuits; Initiated/implemented a corporate-wide personnel policy revision & the national implementation of the same; Restructured & implemented behavior:cost performance evaluation tools; Safety Officer & Trainer; Supervised three secretarial staff.

Recruit/interview potential employees; Preparation/processing of Workmen’s Compensation & Unemployment Claims; Conducted all employee orientations; Secretary/Receptionist.

Educational contract administration; DCFS/EEOC/Affirmative Action employee & resident compliance reporting; Insurance/Benefits Administration; Unemployment Claims; Workmen's Compensation Claims; Executive Assistant to Director/Auxiliary; Public Speaking/Fund Raising for Capital Intensive projects & Equipment; Implemented computerization; Restructured confidential records retention; Transcription of Confidential Educational/Emotional Staffing Reports; Supervised 3 secretarial staff.

Office Manager/Receptionist; Seminar coordination & set-u[; Executive travel/appointments; Applicant screening; Marketing survey research/tabulation/analysis; Telemarketing; Medical Insurance; Payroll/Quarterly Taxes; Accounts Receivable/Payable.

Part-time Sales of Office Machines/Office Equipment; General Secretarial; Telemarketing; Accounts Receivable. A position while attending Truman State University.

A Work Study position acting as an assistant to the Dean of Music; provided aid to students for scheduling and registering for Fine Arts coursework; Assisted and organized the Phi Mu Alpha Jazz Festivals throughout all years of college attendance. In addition to PT work at the Office Center I also types theses & work papers for graduate students and regular attendance students. Coordinated & participated in various bands for recruiting purposes.

Started in Sporting Goods Sales & Toy Dept. as a temporary PT worker. Offered a regular PT position as evening Secretary/Receptionist. I worked this position during attendance at Iowa Central Community College.

The Office Education Association position was during my Senior year at Humboldt Community High School. I worked both Full- and Part-time as a Secretary/Receptionist; Performance of Bulk Mail, Accounts Receivable and Print room responsibilities.