Accomplished Senior Executive with an outstanding record of success increasing profits through spearheading key accounts and operational initiatives. Results-driven team-leader with a proven ability to build, motivate, and manage a highly effective organization. Founder and CEO, VCBD Enterprise Inc. Vicki has spent over thirty years in the healthcare, information Technology and consulting industries. Her extensive work experience includes executive and leadership positions for Home Helpers, Cegedim-Dendrite, Eli Lilly & Company, and Vantage11 . Mrs. Crow has her MBA from the Kelly School of Business at Indiana University and his undergraduate degree from Indiana University.Specialties: Small Business Ownership, General management, Operations, Client Services, Key Account Management specializing in leveraging technology to capitalize on existing accounts and propel revenue growth, customer satisfaction, and product penetration. Expertise spans high-profile project management initiatives, CRM implementation, service delivery, and account management. Creates momentum in matrixed environments to enhance customer experience while elevating efficiency and creating synergy. Expert at fostering client relationships, with a history of reviving failing accounts through consultative approach to client needs.Specialties: Business Development, Customer Service & Client Relations, Needs Assessment, Deployment/Migrations, Project Management Operations Management, Process Improvements, Cross-Functional/Matrixed Environments, Team Leadership, Consulting