Vicki Ebner Email & Phone Number

Boulder, Colorado, United States

Direct the operational aspects of the Housing and Human Services Department including Finance, Administration, Compliance, and Data & Analytics; lead departmental representation for inter-departmental initiatives; oversee the City's response to homelessness, including management and coordination of the Safe and Managed Spaces multi-departmental task force.

Boulder, Colorado, United States

Develop and implement strategies and social policy to address homelessness, which involves coordination of initiatives across city departments and community groups, data analysis and reporting, budget development, creation of innovative programming, and communication of complex public and policy issues to a wide variety of community stakeholders. Serve in a leadership role within countywide coordinated homelessness responses. Facilitated, created, and deployed a systematic response to COVID-19 amongst the unhoused population including co-creation of the COVID-19 Recovery Center, a facility designed to provide respite and recovery services to people experiencing homelessness; coordinating testing, vaccination, and outreach efforts; COVID response also included coordination with sub-regional partners and establishing non-congregate sheltering optionsOn behalf of the Homeless Solutions for Boulder County, created a Diversion Services programCreated and implemented the BTHERE targeted outreach programWorked within collaborative mechanisms to increase housing, support, and retention-focused opportunities and programs

Dallas/Fort Worth Area

Assisting the local homeless Continuum of Care in its comprehensive revisions to the policies and procedures. This includes conducting feedback opportunities for key stakeholders, compiling and editing proposed changes, updating verbiage and format, proposing changes to policies, presenting findings to decision-makers, and employing all feedback into the final draft.

Directed and guided internal operations of the Community Development Division (formerly the Housing and Human Services Department) to ensure successful completion of targeted initiatives, U.S. Department of Housing and Urban Development and City of Irving programmatic compliance, including supervision of staff members, performance management, Board relations, grant administration, implementation of new initiatives; and creation of policies, procedures, tools, and tracking information for sub-recipient performance. Liaised with various community-based, regional, and interdepartmental problem solving teams to analyze and evaluate processes and to develop community-based responses to homelessness and poverty-related issues. Served as part of Emergency Operations Center command staff (Liaison Officer) during emergency situations. Employed innovative approaches to implement Services to Empower People, a faith-based collaborative homelessness prevention program, and the Back on Track homelessness assistance program, including development of policies, procedures, contracts, budgets, documentation; hiring and training of personnel; coalition with regional Continuum of Care. Expanded interaction between Planning and Community Development, Code Enforcement, and Police to develop multi-family response and education team.

Managed the operations of the Housing and Human Services Department to ensure grant and City of Irving programmatic compliance, including staff supervision, performance management, Board relations, grant administration, and implementation of new initiatives. Assisted Community Resources Director in the operational oversight of the Community Resources Team and interact with the Library Services and Parks and Recreation directors to ensure successful completion of targeted initiatives; developed and managed a $22 million budget through the coordination of Library Services General Fund, Parks and Recreation General Fund, Recreation Center Funds, Community Development Block Grant, Home Investment Partnerships Grant, Emergency Solutions Grant, Neighborhood Stabilization Program, and faith-based homelessness prevention contribution budgets. Assisted in the development of Library Services and Parks and Recreation department strategic plans and performance measurement.

Liaised with various community-based, regional, and interdepartmental problem solving teams to analyze and evaluate processes and to develop operational efficiencies to increase output and customer service. Managed the Irving Housing Finance Corporation to produce affordable housing, including navigation of zoning, construction, and inspections processes

Budget Coordinator (May 2006-April 2007), Sr. Budget Analyst (Jan. 2004-April 2006, Budget Analyst (Oct 2001-Jan 2004)Performed cost-benefit, statistical, and market analyses of city functions and programs to make recommendations for cost avoidance or savings to senior management; maintained city-wide staffing allocation system and provided salary-related budgets to city departmentsredesigned budget reporting documents for all city departments

Solicited various grants resulting in $437,000 in additional trail construction funding; prepared presentations for City Council and area organizations; tracked legislation and presented findings; wrote department policy manual; provided functional assistance in community relation events and design team meetings

Certificate, Certificate In Quantitative Analysis Of Social And Economic Data

Mpa, Public Affairs - Public Management

Bbs, Marketing